Director Account Management
Recruiting Partner: Mike Klyop
Cambridge, Massachusetts | Marketing | Fully Remote | $135,000 to $135,000 | Job ID: 170999
Job Summary
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Join an innovative, category-defining organization at the forefront of solving meaningful challenges for leading national enterprises. This is an exciting opportunity for a driven relationship leader to make a direct impact, enjoy a collaborative culture, and advance their career with an organization focused on purpose, growth, and results.
Benefits & Compensation
- Competitive base salary plus commission structure
- Unlimited PTO
- Opportunity to partner with leading enterprise clients on high-impact initiatives
- High-performance culture with strong values and a supportive team environment
Requirements & Qualifications
- 4–8 years of successful enterprise account management experience
- Demonstrated track record of achieving quotas, maintaining strong client retention, and managing multi-year, complex expansion deals in matrixed organizations
- Strong communication, collaborative account planning, and problem-solving skills
- High drive, curiosity, and operational discipline in a growth-focused environment
- Resilient and committed to continuous personal and professional development
- Willingness to travel 40% or more for national account coverage
Preferred Background & Skills
- Experience in the Property & Casualty insurance or Education sectors
- Exposure to organizations undergoing digital transformation in client engagement
Day-to-Day Responsibilities
- Manage a portfolio of high-value, strategic enterprise accounts and nurture deep client relationships
- Serve as the primary point of contact for executive-level stakeholders, building trusted advisor partnerships
- Develop and execute strategic account plans, including quarterly and annual business reviews that align client goals with business objectives
- Translate client feedback into actionable strategies (OKRs) to drive ongoing improvements and deepen partnerships
- Proactively monitor client health to identify risks and ensure long-term retention targets are achieved
- Collaborate with cross-functional teams—including Client Success, Product, Marketing, and Sales—to ensure seamless service delivery
- Identify and capitalize on growth opportunities within accounts, leading complex, multi-stakeholder sales cycles focused on ROI and strategic outcomes
- Maintain rigorous CRM hygiene, accurate forecasting, and disciplined follow-through on commitments
JOB ID: 170999
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Mike Klyop
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Additional Information
At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.
