Operations Associate

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This onsite Operations Associate role offers the opportunity to be at the center of a growing U.S. operation with global reach, supporting both commercial and defense-focused business units. The position is ideal for someone who thrives in a hands-on, detail-driven environment and enjoys wearing multiple operational hats.

Benefits and Compensation:

• Competitive base salary with performance-based incentives
• 100% employer-paid medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Generous paid time off and vacation policy
• Ongoing professional development and training opportunities
• Exposure to international operations and cross-functional collaboration
• Stable, onsite role with long-term growth potential
• Supportive, team-oriented culture with an emphasis on work-life balance

Requirements & Qualifications:

• Minimum of 2 years of experience in an operations, administrative, or business support role within a technology-driven organization
• U.S. citizenship required
• Ability to work onsite in Lincoln, RI
• Experience handling export compliance regulations such as ITAR and EAR, or willingness to be trained
• Strong proficiency with Microsoft Office 365 (Excel, Word, PowerPoint, SharePoint, OneDrive)
• Ability to manage sensitive documentation related to government and defense contracts
• Willingness to support light travel (approximately 10%)

Must haves:

• Processing sales orders from receipt through delivery coordination and customer follow-up
• Managing shipping and receiving logistics across multiple business entities
• Preparing and submitting compliance documentation, certifications, and representations to customers and government contractors
• Supporting ISO9001 and AS9120 quality management system activities, including documentation control and audit preparation
• Handling invoicing, expense review, credit card processing, and document scanning
• Coordinating office operations such as supply ordering, vendor coordination, and overall office organization
• Acting as a go-to resource for internal questions related to procedures, contracts, export control, and basic IT issues

Preferred Background & Skills:

• Experience supporting U.S. government or defense-sector customers
• Familiarity with DFARS, FAR, NIST, and compliance-driven environments
• Prior exposure to multinational or subsidiary-based business operations
• Experience assisting with trade shows, events, or executive travel planning
• Basic understanding of cybersecurity concepts and best practices
• Strong organizational skills with the ability to prioritize competing tasks independently

JOB ID: 170175

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Rob McDermott

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