Senior Director of Facilities

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We’re looking for an experienced and strategic Senior Director of Facilities to lead facilities operations, oversee development projects, and ensure the long-term integrity and performance of a nationwide restaurant portfolio. The ideal candidate is a decisive operator with deep multi-unit hospitality experience, strong technical knowledge, and the ability to guide high-performing regional teams while driving proactive maintenance, capital planning, and operational excellence.

Senior Director of Facilities Benefits:

• Comprehensive medical, dental, and vision insurance
• Complimentary Medical membership
• Managed paid time off program
• 401(k) with company match
• Company-paid life insurance
• Quarterly gift card for use at company-operated brands
• Monthly transit stipend ($127) + pre-tax commuter benefits
• Monthly cell phone reimbursement ($35)
• Company-contributed legal insurance and pet insurance
• Employee discounts at all brand locations
• Discounted Citi Bike membership
• Snacks and beverages in the office, including espresso bar
• Summer Fridays
• Competitive compensation: $160,000–$175,000 base + bonus

Senior Director of Facilities Responsibilities:

Strategic Facilities Leadership

• Build and execute a scalable facilities strategy aligned with long-term growth initiatives
• Lead site development from design to construction to opening
• Drive capital improvement programs and preventive maintenance initiatives
• Analyze maintenance trends and create proactive solutions that minimize downtime

Operational Oversight & Technical Management

• Manage day-to-day operations of regional Facilities Managers, Coordinators, and Technicians
• Oversee all FF&E and building systems, including HVAC, electrical, plumbing, and mechanical equipment
• Plan and execute capital projects, rollouts, and unit upgrades
• Manage R&M and capital budgets with a focus on accuracy and cost optimization
• Establish and maintain strong relationships with vendors and service providers
• Ensure compliance with all safety, licensing, and regulatory standards

Facilities Systems, Reporting & Administration

• Oversee CMMS performance (e.g., ServiceChannel), ensuring accurate work order tracking, asset management, and vendor compliance
• Maintain warranties, lease obligations, and preventive maintenance schedules
• Deliver clear reports on R&M performance, capital spending, compliance status, and operational trends
• Support ongoing training of internal teams and cross-functional partners on processes and systems

Cross-Functional Collaboration

• Serve as a key partner to Operations, Development, and Finance to coordinate remodels, upgrades, and new openings
• Act as the primary point of contact with landlords, property managers, and third-party vendors
• Promote a culture of operational excellence, accountability, and continuous improvement

Senior Director of Facilities Requirements:

• 7+ years of progressive facilities leadership experience in multi-unit restaurants or hospitality
• Experience supporting 50+ locations in a high-growth environment
• Strong expertise in HVAC, plumbing, electrical, mechanical systems, and FF&E
• Proven experience managing large R&M and capital budgets
• Strong vendor management and contract negotiation skills
• High proficiency with CMMS platforms (ServiceChannel a plus)
• Excellent communication, leadership, and organizational skills
• Ability to travel to locations nationwide as needed

JOB ID: 168922

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Brian Douglas

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