Job Summary

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Regional Operations Manager – DMV Area – Maryland, Virginia, DC Area

Join an established and rapidly growing commercial janitorial company dedicated to elevating health and wellness for clients across the Mid-Atlantic. This is a unique opportunity to build your leadership legacy in a family-owned company known for its strong culture, growth trajectory, and commitment to meaningful operational impact. You'll play a pivotal role overseeing critical accounts and leading a talented field team as we continue to scale.

Regional Operations Manager Benefits & Compensation

Base salary: $80,000–$110,000 plus annual bonus opportunity
Paid time off
Medical, dental, and vision insurance
401(k) with company match
Opportunity to leave your mark in a culture focused on continuous improvement and hands-on leadership

Regional Operations Manager Requirements & Qualifications

5+ years of commercial cleaning operations experience
Prior role managing field operations or supervising other managers, in the janitorial industry
Must be bilingual (English/Spanish), fully proficient in speaking, reading, and writing
Proven background enforcing processes while building strong relationships
Ability to travel regularly throughout the DMV region and based near Washington, DC
Excellent written and verbal communication skills
Track record of solving operational challenges proactively

Regional Operations Manager Preferred Background & Skills

Progressively advanced roles within commercial cleaning operations (Area or Regional Manager)
Strong people leadership and hands-on approach; credible with front-line teams
Experience transitioning accounts and managing dispersed, multi-site teams
Comfort operating in evolving, entrepreneurial environments

Regional Operations Manager Day-to-Day Responsibilities

Oversee and support a team of Territory Operations Managers across the DMV area
Lead operational quality, inspections, and customer relationships for a portfolio of accounts
Serve as the primary escalation point for service delivery issues and customer concerns
Coach, hire, and develop Operations Managers while driving accountability and process adoption
Regularly visit customer sites to support teams and maintain high-quality standards
Manage administrative, HR, and documentation compliance across accounts
Identify risks related to customer satisfaction, workforce performance, or contractor relationships, and address them early
Report key trends, risks, and wins to senior regional leadership

If you’re a proactive leader ready to make a visible impact and advance your operations career in the dynamic commercial cleaning industry, we’d love to connect with you.

JOB ID: 170882

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Justin Petrovic

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.