Director of Operations

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Director of Operations

Join a respected restaurant group committed to elevating its brand and fostering lasting positive change. This is an exciting opportunity to play a key leadership role as part of a growing organization focused on building high-performing teams and delivering outstanding results.

Director of Operations Benefits & Compensation

• Competitive base salary plus annual performance incentives
• Comprehensive health, dental, and vision coverage
• Generous paid time off and holiday benefits
• 401(k) plan with company match
• Supportive, inclusive company culture with clear career advancement

Director of Operations Requirements & Qualifications

• 5+ years prior quick-service restaurant experience with 5+ years of multi-unit management
• Proven track record of achieving measurable results in operations
• Strong, authentic communication and team engagement skills
• Highly organized, adaptable, and decisive with excellent multi-tasking ability
• Disciplined approach to setting priorities and driving performance improvements
• Deep understanding of regulatory requirements: employee safety, immigration, non-discrimination, workers’ compensation, and food safety
• Proficient in Microsoft Office
• Able to manage POS network and hardware systems and troubleshoot technology issues
• Current possession of HU Certificate required
• Demonstrated personal integrity, high energy, self-motivation, and commitment to core values

Director of Operations Preferred Background & Skills

• Experience developing strong community relationships and local marketing initiatives
• Demonstrated ability to identify, recruit, train, and develop high-performing talent

Director of Operations Day-to-Day Responsibilities

• Enforce operational and system standards across all restaurant locations
• Drive recruitment, retention, and succession planning for all levels of management
• Foster a positive team culture characterized by hard work, generosity, and collaboration
• Coach, motivate, and train supervisors and management teams for exceptional quality, service, and cleanliness
• Lead continuous improvement across financial, human resource, and guest experience KPIs
• Achieve and exceed annual P&L targets, balancing sales growth and cost management
• Cultivate strong ties within each community through brand ambassadorship and local outreach
• Develop and enforce effective organizational practices, including scheduling, planning, and clear goal-setting

• If you are passionate about shaping culture, leading operations, and driving results, we encourage you to apply and make an impact on the future of this dynamic restaurant group.

JOB ID: 170879

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Miguel Sanchez

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