Client Partner (AI & Enterprise Technology)

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Client Partner – Enterprise Technology Accounts

An opportunity to lead and expand strategic enterprise relationships within a fast-growing technology services environment focused on digital operations, customer experience, IT services, and transformation initiatives. This role is ideal for a consultative, commercially driven leader who thrives in managing complex global accounts and building long-term executive partnerships.

Benefits and Compensation:

• Competitive base salary with uncapped commission/incentive structure
• Strong earning potential tied to account growth, pipeline expansion, and revenue performance
• Medical, dental, and vision insurance
• 401(k) with company match
• Generous PTO, paid holidays, and sick leave
• Hybrid work flexibility
• Opportunity to join a fast-growing AI and digital transformation organization focused on Generative AI, Agentic AI, and intelligent automation solutions
• Exposure to Fortune 500 enterprise technology and cybersecurity clients
• Career progression into senior client leadership and strategic account management roles
• Access to AI certifications, ongoing enablement programs, and leadership development training
• Mentorship from senior sales, delivery, and technology executives
• Participation in innovation initiatives, AI labs, and emerging technology programs
• Global growth opportunities across multiple delivery centers and enterprise markets
• Collaborative, high-growth environment focused on digital transformation and next-generation technology solutions

Requirements & Qualifications:

• 8–15 years of experience in client/account management within IT services, BPM, digital operations, or consulting environments
• Proven success managing and growing large enterprise technology accounts
• Strong understanding of cybersecurity, SaaS, cloud, or enterprise technology ecosystems
• Demonstrated ability to own account P&L and drive revenue expansion
• Experience engaging executive-level stakeholders including Directors, VPs, and C-suite leaders
• Strong negotiation, presentation, and relationship management skills
• Experience working within global delivery or offshore/onshore operating models
• Bachelor’s degree required; advanced degree preferred

Must Haves

• Experience managing strategic enterprise technology accounts such as Palo Alto Networks or similar organizations
• Proven ability to drive account mining, upselling, and cross-selling initiatives
• Experience building executive-level client relationships and acting as a trusted advisor
• Strong commercial acumen including contract management and revenue ownership
• Ability to partner cross-functionally with delivery, operations, HR, and sales teams
• Experience handling escalations, delivery oversight, and SLA-driven client environments
• Ability to develop quarterly and annual account growth strategies
• Comfortable operating in fast-paced, high-growth technology services environments
• Strong consultative approach with the ability to align service offerings to business objectives

Preferred Background & Skills

• Experience supporting cybersecurity or enterprise SaaS clients
• Exposure to digital transformation, automation, analytics, or AI-driven solutions
• Background in managed services, IT consulting, or customer experience operations
• Strong strategic planning and executive communication skills
• Experience navigating complex enterprise organizations and multi-stakeholder environments
• Ability to identify emerging client needs and proactively position solutions
• Entrepreneurial mindset with strong problem-solving and decision-making abilities

JOB ID: 175906

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Rob McDermott

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