Job Summary

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We are currently looking for a Market Multi-Unit Manager to help develop our growth in several different regions and states!

Market Multi-Unit Manager Responsibilties:

Market Leadership & Strategic Growth: Directs the operational, financial, and cultural performance of the market, specifically leading franchise-to-corporate transitions and documenting learnings to support future scalability and store launches.
Operational & Financial Accountability: Drives market-level results (Comp, PACE, labor, and costs) while proactively identifying performance gaps and ensuring strict adherence to brand, service, and safety standards.
Talent Development & Mentorship: Provides direct coaching and assessment for Store Managers, evaluates leadership capabilities, and builds a talent bench to prepare for future district-level expansion.
Cross-Functional Integration: Acts as the primary field liaison between stores and corporate partners (HR, Marketing, IT) to ensure new initiatives are successfully implemented and field insights inform broader business planning.

Market Multi-Unit Manager Requirements:

Multi-Unit Leadership & Strategy: 5+ years of experience managing multi-unit hospitality or retail environments, with a proven track record of driving brand standards, safety, and financial performance (labor, COGS) across multiple locations.
Talent Development: Expert at coaching and performance-managing Store Managers, focusing on building a leadership bench and guiding teams through periods of growth or operational complexity.
Adaptability & Execution: Highly organized, self-directed leader who thrives in fast-paced environments, using a hands-on, field-based approach to ensure consistent operational excellence.
Mobility & Flexibility: Willingness to travel 50–70%, with the flexibility to work varied hours (mornings, evenings, and weekends) based on business needs.

JOB ID: 170640

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Peggy Hong

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.