Client Services Coordinator/ Receptionist

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Job Title: Receptionist / Client Services Coordinator – Savannah Office

Position Summary

The Receptionist / Client Services Coordinator is the first point of contact for clients, agents, and visitors. This role is essential to creating a professional, welcoming experience while also providing administrative support to the real estate team. In addition to answering phones and greeting guests, the receptionist assists with pre-closing and post-closing tasks to ensure smooth and timely real estate transactions.

Key Responsibilities

Front Desk & Client Experience

• Answer and direct incoming calls in a professional, courteous, and efficient manner
• Greet clients, real estate agents, buyers, sellers, and visitors and notify appropriate staff of arrivals
• Maintain a welcoming, organized, and professional reception area
• Manage incoming and outgoing mail, deliveries, and courier packages

Pre-Closing Support

• Assist with as needed
  • intake of new files and basic data entry into the firm’s closing software
  • request and track required documentation from buyers, sellers, agents, and lenders
  • schedule closings
  • send routine pre-closing communications and confirmations
  • prepare and organize files in advance of closing

Post-Closing Support

• Assist with as needed
  • post-closing file organization and checklist completion
  • send follow-up communications to buyers, sellers, agents, and lenders as directed
  • help ensure post-closing documents are properly distributed and filed
  • support recording and tracking of documents

Administrative & Office Support

• Assist attorneys and paralegals with general administrative tasks
• Maintain accurate records and ensure confidentiality of client information
• Support office operations as needed, including light clerical tasks and coordination with other offices/departments

 Qualifications & Skills

• High school diploma or equivalent required; associate’s degree or higher preferred
• Prior experience in a law firm, real estate office, or professional services environment strongly preferred
• Excellent phone etiquette and customer service skills
• Strong organizational skills with attention to detail
• Ability to manage multiple tasks in a fast-paced environment
• Proficiency with Microsoft Office and willingness to learn closing software
• Professional demeanor with strong written and verbal communication skills

Preferred Attributes

• Experience with residential real estate transactions
• Ability to anticipate needs and follow through on tasks
• Team-oriented mindset with a willingness to assist where needed
• Calm, friendly, and solution-focused approach when working with clients and agents

Work Environment

This position is office-based in a fast-paced residential real estate law firm. Regular interaction with buyers, sellers, real estate agents, lenders, and staff is required.

JOB ID: 170298

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Jessica Ray

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