Customer Service Representative
Recruiting Partner: Andrew Busby
Rossford, Ohio | Sales | Not Remote | $42,000 to $52,000 | Job ID: 175138
Job Summary
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Customer Service Representative (Manufacturing)
A growing manufacturing is seeking a Customer Service Representative who will serve as the key liaison between customers and internal operations. This is a fast-paced, detail-oriented role ideal for someone who thrives on communication, organization, and problem-solving.
Compensation & Benefits
- Competitive hourly pay (based on experience)
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan options
- Opportunity for growth within a stable manufacturing organization
Key Responsibilities
- Serve as the primary point of contact for assigned customer accounts
- Manage orders, quotes, and customer requests from start to finish
- Coordinate with internal teams to ensure timely production and delivery
- Maintain accurate records, reporting, and customer data
- Proactively communicate updates and resolve customer issues
Qualifications
- 2+ years of customer service experience (manufacturing environment preferred)
- Strong skills in Microsoft Excel and Microsoft 365
- Experience with ERP systems is a plus
- Excellent communication, organization, and multitasking abilities
- Ability to work in a fast-paced, deadline-driven environment
Additional Details
- Full-time, non-exempt position
- Office environment with exposure to manufacturing operations
- Occasional extended hours may be required
If you're a proactive, customer-focused professional looking to grow within a manufacturing environment, we’d like to connect with you.
JOB ID: 175138
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Andrew Busby
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At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.
