Restaurant General Manager

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General Manager – South Shore, MA

Join a respected, independently owned upscale casual restaurant known for creating memorable experiences and deep-rooted community connections. This is a unique opportunity for a passionate hospitality leader to have genuine impact as the visible face of a high-volume operation and key ambassador to the South Shore dining scene.

General Manager Benefits & Compensation

• Competitive base salary
• Performance-based bonus structure
• Benefits package (details provided during interview process)
• Opportunity for long-term growth with a respected independent concept

General Manager Requirements & Qualifications

• 5+ years of progressive restaurant leadership, including experience as General Manager in upscale casual or fine dining
• Strong expertise in cost control, budgeting, and P&L management
• Proven ability to build guest loyalty through active floor presence and table touches
• Demonstrated success leading, mentoring, and retaining high-performing teams
• In-depth understanding of hospitality, service standards, and smooth dining room flow
• Hands-on, floor-driven leadership style
• Excellent communication and problem-solving skills

General Manager Preferred Background & Skills

• Naturally guest-focused and relationship-driven
• Financially disciplined and detail-oriented
• Confident, visible, and professional decision-maker
• Strong commitment to independent restaurant culture and long-term growth

General Manager Day-to-Day Responsibilities

• Be the welcoming, highly visible presence in the dining room during service
• Conduct regular table visits to build guest relationships and ensure satisfaction
• Oversee daily front-of-house and back-of-house operations for a $14 million location
• Lead, train, and develop a team with high standards of hospitality and accountability
• Manage P&L performance, including food, beverage, and labor cost control
• Maintain excellence in food quality, presentation, cleanliness, and guest ambiance
• Ensure compliance with health, safety, and licensing regulations
• Foster a positive, solutions-oriented environment for staff and guests

If you are a hands-on leader seeking to make a lasting impact in an independent, high-volume setting, this role offers the chance to shape guest experiences and inspire a dedicated team.

JOB ID: 173011

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Phil Arena

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