Director of Human Resources | Multi-Unit Restaurant Group

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Director of Human Resources | Multi-Unit Restaurant Group

Lee’s Summit, MO | $115,000–$130,000 Base + Bonus

Great restaurants start with great people. Help shape the team behind 15+ of them.

An established, privately held quick-service restaurant group is seeking a Director of Human Resources to lead its people function across 16 locations in Missouri and Kansas.

Culture is at the heart of this organization. Patience, kindness, respect, honesty, selflessness, forgiveness, humility, and commitment guide how its teams work together. Its philosophy is simple: pursue excellence, demand effort, put people first, and have fun along the way.

This is an opportunity for a hands-on HR leader who enjoys building relationships in the restaurants, coaching managers, and turning people challenges into lasting improvements. You’ll partner closely with ownership and operations, with the visibility and influence to make a meaningful difference.

What You’ll Lead

• Build a consistent, positive employee experience across all restaurants.
• Guide employee relations, investigations, conflict resolution, and performance management with fairness and sound judgment.
• Strengthen recruiting, onboarding, and retention for hourly employees and restaurant leaders.
• Coach managers on communication, accountability, team development, and effective people practices.
• Support internal promotions and develop the next generation of restaurant leaders.
• Oversee HR policies, employment compliance, employee records, and HR systems.
• Coordinate benefits and leave administration with internal partners and providers.
• Use staffing and retention data to identify opportunities and drive improvements.
• Maintain a visible presence through regular restaurant visits.

What You Bring

• 7+ years of progressive HR experience, including 3+ years of leadership supporting multiple locations.
• Direct experience in QSR, fast-casual, or multi-unit restaurant HR.
• Strong employee relations, investigation, recruiting, and manager coaching skills.
• Experience supporting a large hourly workforce in a fast-paced environment.
• Knowledge of employment compliance; Missouri and Kansas experience preferred.
• An approachable style, strong follow-through, and the confidence to handle difficult conversations.
• Bachelor’s degree in HR, Business Administration, or a related field, or equivalent relevant experience.
• SHRM or PHR certification preferred.

Compensation & Benefits

• $115,000–$130,000 base salary
• Bonus opportunity
• Health insurance
• Paid time off
• 401(k)

Location & Travel

This position is based on-site in Lee’s Summit, Missouri, with regular travel to restaurants throughout Missouri and Kansas. Occasional overnight travel and flexibility to connect with teams during evening or weekend shifts may be required.

Bring your restaurant HR expertise to a company where “it’s all about people” shapes how you lead every day. Apply today for confidential consideration.

JOB ID: 183322

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Michael Percaccio

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