Job Summary

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We are currently looking for a Director of Human Resources to assist with our 1st US location!

Director of Human Resources Responsibilities:

Systems Architecture & Strategy: Design and implement the foundational HR tech stack, compensation structures, and scalable SOPs to support rapid organizational growth.
Full-Cycle People Operations: Take end-to-end ownership of initiatives, ranging from high-level boardroom strategy to hands-on payroll, compliance, and employee relations.
Cultural Leadership: Foster a customer-centric environment by implementing frameworks for psychological safety, emotional intelligence, and brand alignment across all locations.
Talent & Succession Management: Execute comprehensive recruitment strategies and identify internal "Sales and Profit Builders" to ensure a robust leadership pipeline.
Performance & Training: Partner with operations to refine Learning Management Systems (LMS) and use data-driven insights to optimize turnover and engagement metrics.
Total Rewards & Budgeting: Oversee the HR budget and competitive benefits programs, ensuring labor cost optimization and a high return on investment for retention efforts.

Director of Human Resources Qualifications:

Educational Background: Bachelor’s Degree in Human Resources, Business Administration, or a related field is required.
Professional Experience: A minimum of 5–7 years of progressive HR experience, with at least 3 years in a Director-level capacity.
Sector Expertise: Substantial experience operating within the high-volume hospitality, retail, or entertainment industries.
Advanced Certification: SHRM-CP/SCP or a Master’s degree in a relevant field is highly preferred.
Multi-Unit & Multi-State Oversight: Extensive experience managing HR functions across multiple locations and states to support regional and national scaling.
Regulatory Expertise: Advanced knowledge of complex labor regulations, specifically California mandates such as AB 1228 and PAGA.

Director of Human Resources Compensation:

Competitive Salary ($110-140K)
Great Benefits!
Ground level involvement and growth!

JOB ID: 174418

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Peggy Hong

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.