Manager ETF Operations

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An emerging and rapidly scaling investment platform is seeking a Manager of ETF Operations to lead and evolve its ETF operational infrastructure. This is a high-impact leadership role responsible for both executing critical day-to-day functions and shaping the future-state operating model, technology stack, and scalable processes that support continued platform growth.

This opportunity is ideal for a forward-thinking ETF operations professional who combines deep technical expertise with a passion for automation, innovation, and building best-in-class systems.

Key Responsibilities

Operational Leadership

• Oversee end-to-end ETF operations, including creation/redemption activity, basket management, trade settlements, and coordination with authorized participants, custodians, and fund administrators
• Ensure operational accuracy, timeliness, and seamless execution across all ETF workflows

Technology & Innovation

• Partner closely with internal technology teams to define and prioritize system requirements
• Play a hands-on role in the design, testing, and implementation of ETF operational tools and automation solutions

Process Design & Risk Management

• Build and enhance scalable workflows, controls, and governance frameworks
• Drive continuous process improvement with a focus on automation, efficiency, and risk mitigation

Cross-Functional Leadership

• Collaborate with fund accounting, transfer agency, compliance, and client service teams to ensure alignment and operational excellence
• Serve as a central point of coordination across key stakeholders

Strategic Contribution

• Provide subject matter expertise to inform ETF product development and long-term operational strategy
• Contribute to the evolution of a modern, technology-enabled ETF platform

Qualifications

• Bachelor’s degree in Finance, Accounting, or related field (advanced degree or CFA preferred)
• 5+ years of ETF operations experience within an asset manager, fund administrator, or custodian
• Deep knowledge of ETF mechanics, including AP relationships, order flows, basket processing, and regulatory considerations
• Experience working with ETF systems and tools (e.g., basket automation, PCF, workflow platforms)
• Demonstrated ability to partner effectively with technology teams on system enhancements and implementations
• Strong organizational, analytical, and problem-solving skills
• Proven ability to manage competing priorities in a fast-paced, high-growth environment
• Entrepreneurial mindset with a continuous improvement orientation
• Collaborative, team-first approach with strong communication skills

JOB ID: 173630

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Mike Klyop

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