Director of Operations
Recruiting Partner: Miko Lukas
New York, New York | Hospitality Operations | Not Remote | $150,000 to $200,000 | Job ID: 182961
Job Summary
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Company with incredible growth is looking for a new Director of Operations for their barista locations in Manhattan!
Integrity, genuine hospitality and passion for caring about the team are essential in this role!
Director of Operations Benefits
- Salary of $150-200K DOE
- Bonus and equity
- Health, dental and vision
- 401K with company match
- Ample vacation / PTO
- Technology and travel packages
Director of Operations Requirements
- 8+ years of multi-unit, titled leadership in high-volume F&B operations
- Preference for current or past coffee experience, but not required
- Current or very recent leadership responsibility over 100+ locations
- Experience with new location openings
- Technology savvy and experience with launching new software and programs
- Preference for bi-lingual with Mandarin, but not required
- Significant experience with food safety, quality, service standards, inventory, and operational performance
- Proven success leading leaders and large, diverse teams
- Strong record of building trust, developing talent, creating and maintaining engagement
- Experience building a strong leadership bench and creating opportunities for growth, mobility, and succession
- Demonstrated P&L ownership and financial acumen, including budgeting, forecasting, labor planning, margin management, and performance analysis
- Ability to regularly work, touch and taste food products in an environment where food allergens may be present
Director of Operations Soft Skills Requirements
- Integrity, positive mental attitude and moral compass
- Genuine hospitality demeanor
- Excellent communication, collaboration, judgment, and problem-solving skills
- Highly visible, hands-on leader who spends time on the floor and will jump in when needed
- Builds trust through active listening, curiosity, humility, and follow-through
- Makes employees feel valued, heard, and connected to the business
- Creates the clarity, support, coaching, and accountability people need to grow, perform at their best, and deliver results
- Balances genuine care for people with high expectations for business performance
JOB ID: 182961
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Miko Lukas
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Additional Information
At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.
