Sr. IT Manager

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An established firm thats known for their monitoring and sensor technology are looking for a Senior IT Manager to lead a team of IT professionals.

The Senior IT Manager is responsible for leading the organization's information technology strategy, infrastructure, systems, cybersecurity, and IT operations. This role ensures the reliability, security, and efficiency of all technology resources while supporting business objectives, driving continuous improvement, and managing IT staff, vendors, and projects.

Responsibilities and Duties:

• Develop and execute the organization's IT strategy in alignment with business objectives.
• Lead and manage all IT operations, infrastructure, cybersecurity, systems administration, and end-user support functions.
• Lead ERP, business application, and systems integration initiatives to improve operational efficiency, reporting capabilities, and business processes.
• Oversee network infrastructure, servers, cloud services, telecommunications, enterprise applications, and business systems, including NetSuite ERP.
• Oversee the administration, support, maintenance, integration, security, reporting, and optimization of the Company's NetSuite ERP platform and related business applications.
• Ensure the availability, reliability, performance, and security of all technology systems.
• Develop and maintain cybersecurity policies, procedures, and incident response protocols.
• Manage IT budgets, forecasting, technology investments, and vendor relationships.
• Lead technology projects, system upgrades, implementations, and digital transformation initiatives.
• Oversee user access management, software licensing, hardware procurement, and asset lifecycle management.
• Establish and monitor IT performance metrics, service levels, and operational KPIs.
• Collaborate with executive leadership and department managers to identify and implement technology solutions that support business needs.
• Partner with executive leadership to evaluate emerging technologies and recommend solutions that support organizational growth and operational excellence.
• Ensure compliance with applicable cybersecurity, data privacy, regulatory, and industryspecific requirements, including support for quality, audit, and compliance initiatives.
• Develop and maintain disaster recovery and business continuity plans.
• Recruit, mentor, develop, and evaluate IT personnel.
• Foster a culture of innovation, accountability, customer service, and continuous improvement.

Education

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field required.
• Master's degree preferred.
• Relevant certifications such as CISSP, CISM, PMP, ITIL, Microsoft, Cisco, or equivalent are preferred.

Experience

• Minimum of 8–10 years of progressive IT experience.
• Minimum of 5 years of leadership or management experience overseeing IT operations and personnel.
• Experience developing IT strategies, technology roadmaps, and cybersecurity programs aligned with organizational objectives.
• Proven experience managing enterprise infrastructure, networks, cloud environments, and cybersecurity programs.
• Experience leading ERP implementations, upgrades, integrations, or optimization initiatives preferred.
• Experience leading complex technology projects, system implementations, and vendor relationships.
• Experience supporting business applications, ERP systems (preferably NetSuite), and Microsoft environments.
• Experience supporting ERP administration, integrations, reporting, user provisioning, and business process optimization preferred.
• Experience supporting manufacturing, technical service, or ISO-compliant environments preferred.
• Financial management, budgeting, and forecasting experience.

Skills and Competencies

• Strong leadership, team development, and employee management skills.
• Extensive knowledge of IT infrastructure, networking, cybersecurity, cloud technologies, and business systems.
• Strong analytical, organizational, and problem-solving abilities.
• Experience with Microsoft 365, Azure, virtualization technologies, and endpoint management solutions.
• Strong project management and change management capabilities.
• Data-driven decision-making and IT operational reporting capabilities.
• Strong communication and cross-functional collaboration skills.
• Strong understanding of IT governance, risk management, and compliance frameworks.
• Ability to communicate complex technical concepts effectively to non-technical stakeholders and executive leadership.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• High attention to detail, accountability, and operational accuracy.
• Strong knowledge of disaster recovery, business continuity, and cybersecurity best practices.

Salary: 120-130k base (can go higher for the right person) + Benefits

If this is you, please apply and I will be reaching out shortly after!

JOB ID: 178372

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Prince Agyemang

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