Creative Director

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An innovative hospitality company with a growing collection of restaurant and entertainment concepts is seeking a Creative Director to lead its in-house creative function. This individual will shape the visual direction of multiple brands while building compelling marketing campaigns, supporting new concept launches, and ensuring every customer-facing touchpoint reflects a cohesive brand experience.

This is a highly visible leadership position that combines creative vision with operational execution. You'll partner with executive leadership and cross-functional teams to bring ideas to life while mentoring a talented creative team and managing outside creative partners.

Benefits

• Performance bonus opportunity
• Immediate Paid Time Off
• Medical, Dental, and Vision insurance
• Dining privileges across the company's restaurant portfolio

Primary Responsibilities

• Guide the visual identity and creative direction for a portfolio of hospitality brands.
• Ensure consistency across print, digital, environmental, promotional, and in-store marketing materials.
• Help evolve existing brands while supporting the launch of new concepts and initiatives.
• Develop creative strategies that strengthen brand awareness, increase guest engagement, and support revenue growth.

Marketing & Design

• Oversee the development of advertising campaigns, menus, collateral, packaging, presentations, social assets, event materials, and other marketing projects.
• Review creative work throughout the design process to ensure quality, consistency, and alignment with business objectives.
• Present creative concepts and recommendations to senior leadership.
• Balance multiple priorities while maintaining exceptional creative standards across numerous brands.

Vendor & Project Management

• Direct all aspects of print production, from planning and vendor selection through proofing and final delivery.
• Partner with printers, fabricators, photographers, freelancers, and outside agencies to produce high-quality materials.
• Establish production standards that improve efficiency, reduce costs, and maintain brand consistency.
• Ensure projects remain on schedule while meeting quality and budget expectations.

Leadership

• Lead, mentor, and support a multidisciplinary creative team, including graphic designers and web development resources.
• Coordinate outside creative partners as project needs require.
• Establish priorities, allocate resources, and create an environment that encourages collaboration, accountability, and professional growth.

Technology & Innovation

• Collaborate on website strategy, user experience, digital marketing initiatives, and online brand presentation.
• Help identify new technologies and AI-driven tools that improve creative workflows and increase team productivity.
• Support the ongoing evolution of digital platforms while maintaining a consistent brand experience.

Collaboration & Process Improvement

• Develop processes that streamline project intake, production schedules, approvals, and resource management.
• Balance strategic brand initiatives with the day-to-day needs of multiple operating concepts.
• Work closely with leaders across marketing, operations, culinary, beverage, events, human resources, and executive leadership to deliver creative solutions that support business goals.

Qualifications

• 5+ years of progressive creative experience in an agency or in-house creative environment, including leadership responsibilities, with significant experience supporting multi-unit restaurant brands.
• Experience managing creative professionals and outside creative partners.
• A portfolio demonstrating strong branding, marketing, digital, and print design across multiple channels.
• Advanced proficiency with Adobe Creative Cloud, Figma, and current creative technologies.
• Strong understanding of print production, digital marketing, website design, and visual storytelling.
• Outstanding communication skills with the ability to present ideas and influence stakeholders at all levels.
• Experience supporting multiple brands or business units simultaneously.
• Hospitality, restaurant, retail, consumer, lifestyle, or entertainment brand experience.
• Experience within multi-unit or multi-brand organizations.
• Familiarity with website management, SEO, UX/UI, accessibility standards, and digital analytics.
• Experience leveraging AI tools to improve creative workflows.
• Success managing agencies, freelancers, photographers, and production vendors.

The Opportunity

This position offers the opportunity to shape the creative direction of a growing, multi-brand hospitality organization. You'll partner with an experienced leadership team, collaborate across multiple departments, and play a key role in developing memorable guest experiences while helping support the company's continued growth.

JOB ID: 178224

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Nichelle Ritter

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