Upscale Casual Restaurant Front of House Manager

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Here’s a more location-neutral version:

Front of House Manager

We are seeking a high-energy Front of House Manager to join a growing hospitality group known for high-volume, guest-focused restaurant concepts. This is a hands-on leadership role for someone who is passionate about hospitality, team development, food and beverage, and delivering standout guest experiences.

The ideal candidate thrives in a fast-paced environment, maintains a strong floor presence, and brings a positive, guest-first approach to every shift. This role requires a leader who can balance service execution, team morale, bar operations, and operational standards while staying organized and composed under pressure.

Benefits & Compensation

• Competitive salary
• Health, dental, and vision benefits
• Paid time off
• Employee dining discounts
• Career advancement within a growing hospitality group
• Ongoing leadership and hospitality training
• Supportive, team-focused work environment
• Opportunity to work within high-volume, hospitality-driven concepts
• Exposure to restaurant, bar, event, and entertainment-style operations

Requirements & Qualifications

• Minimum 2+ years of management experience in a high-volume restaurant environment, preferably $5MM+ in annual sales
• Strong bar operations experience preferred
• Experience in nightlife, entertainment-driven, event-based, multi-outlet, or high-energy hospitality environments a plus
• Proven leadership experience with servers, bartenders, hosts, and support staff
• Strong culinary awareness and passion for food, beverage, and hospitality
• Experience managing labor, revenue goals, service standards, and guest satisfaction
• Proficiency with POS systems and basic computer programs, including Microsoft Office
• Must meet all federal, state, and local food and beverage service regulations
• Ability to stand and move quickly for extended periods
• Ability to lift and carry up to 50 pounds
• Comfortable working across dining rooms, bars, kitchens, cooler areas, patios, and event spaces as needed

Must-Haves

• Experience in extremely high-volume restaurant operations
• Positive attitude and solutions-oriented leadership style
• Guest-first mindset — customer experience comes first, always
• Strong floor presence during peak service, events, and high-volume shifts
• Ability to support bar flow, responsible alcohol service, and timely guest service across multiple service areas
• Ability to handle guest concerns quickly and professionally while protecting the overall guest experience
• Strong communication with culinary, bar leadership, and senior management
• Ability to monitor staffing levels, labor usage, cleanliness, organization, and service energy throughout the operation
• Real-time coaching style to improve team performance, hospitality, and consistency
• Highly organized with strong attention to detail
• Calm, confident decision-making under pressure

Preferred Background & Skills

• Experience in upscale casual, fine dining, restaurant-and-bar, entertainment-driven, or multi-outlet concepts
• Background in nightlife, events, seasonal volume, or high-energy hospitality environments
• Strong sales-focused leadership style
• Ability to stay composed, professional, and solutions-oriented during peak business
• Polished communication style and professional appearance
• Dependable, accountable, and committed to continuous development
• Passion for hospitality, team building, and operational excellence

JOB ID: 177343

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Samantha McDermott

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