Multi-Unit Leader | Fast Casual Restaurant Operations

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Are you a hands-on restaurant leader who thrives on developing people, building culture, and driving operational results across multiple locations? This opportunity is ideal for a high-energy operations professional who knows how to grow sales, coach General Managers, and create consistency across a multi-unit market.

Multi-Unit Leader Benefits and Compensation:

• Competitive base salary
• Performance-based bonus opportunity
• Vehicle or mileage reimbursement
• Medical, dental, and vision benefits
• Paid time off
• Leadership growth and advancement opportunities
• Stable and growing restaurant organization
• Strong support structure and operational leadership team

Multi-Unit Leader Requirements & Qualifications:

• 5+ years of restaurant management experience
• Minimum 2+ years as a General Manager in a high-volume QSR or fast-casual environment
• Multi-unit leadership experience strongly preferred
• Proven success developing General Managers and future leaders
• Strong understanding of P&L management, labor control, food cost, and inventory management
• Experience leading operational excellence initiatives across multiple locations
• ServSafe Certification required or ability to obtain within 60 days
• Valid driver’s license with the ability to travel throughout the assigned market
• Flexibility to work nights, weekends, and peak business periods

Must-Haves

• Strong people-development and coaching mindset
• Ability to lead from the restaurant floor, not from behind a desk
• Experience building accountability and operational consistency
• Proven ability to improve sales, profitability, and guest experience
• Strong communication and leadership presence
• Ability to train and mentor General Managers on financial and operational performance

Key Responsibilities

• Lead operations for 5–8 restaurant locations within the assigned market
• Conduct weekly coaching sessions and performance conversations with General Managers
• Drive sales growth, profitability, labor management, and operational execution
• Build and maintain a strong internal leadership bench for future growth
• Partner with restaurant teams on scheduling, forecasting, and inventory planning
• Execute local store marketing, catering, loyalty, and community engagement initiatives
• Conduct operational audits to ensure consistency and brand standards
• Ensure compliance with food safety, sanitation, and employment regulations
• Support technology rollouts, new initiatives, and operational improvements
• Drive guest satisfaction through hospitality, speed of service, and issue resolution

Multi-Unit Leader Preferred Background & Skills:

• Fast-casual or QSR restaurant leadership experience
• Experience overseeing high-volume restaurant operations
• Strong systems, process, and execution mindset
• Proficiency with POS systems, labor scheduling, inventory, and reporting platforms
• Microsoft 365 experience preferred
• Bachelor’s degree preferred but not required
• Experience developing future multi-unit or district-level leaders
• Community marketing and local store sales growth experience preferred

JOB ID: 176195

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Rogers Hornsby

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