Floor Manager

Recruiting Partner: Elizabeth Wetherhold

Bala Cynwyd, Pennsylvania | Hospitality Operations | Not Remote | $60,000 to $60,000 | Job ID: 175559

Job Summary

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Join an innovative Mediterranean casual fine dining restaurant as our Floor Manager and play a key leadership role in delivering exceptional guest experiences. We feature a modern menu with vibrant Mediterranean flavors, fresh seafood, house-made pastas, premium meats, seasonal vegetables, craft cocktails, and a thoughtfully curated wine list. Be part of a passionate hospitality team where service, culture, and attention to detail define every guest experience—apply today!

Floor Manager Benefits:

  • Competitive salary with potential bonuses
  • Medical, Dental, and Vision package
  • Paid vacation
  • Free parking
  • Room for growth

Floor Manager Responsibilities:

  • Lead and manage front-of-house service to ensure smooth, polished, and memorable guest experiences
  • Set the floor before service, including station assignments, dining room readiness, reservations flow, and service standards
  • Supervise servers, back servers, runners, and support staff while providing coaching, leadership, and real-time direction throughout service
  • Open or close the restaurant as scheduled, ensuring all operational procedures and service standards are executed properly
  • Oversee shift reports, documenting service notes, guest feedback, staffing updates, and operational observations
  • Partner with kitchen and bar leadership to maintain seamless communication, proper pacing, and elevated service execution
  • Maintain a strong floor presence, proactively addressing guest needs and supporting the team during high-volume service

Floor Manager Qualifications:

  • Proven leadership experience as a Floor Manager, Assistant Manager, or similar role in fine dining or upscale restaurant environments
  • Strong understanding of elevated service standards, hospitality, and guest engagement
  • Experience leading and developing servers, back servers, and support staff in a high-volume setting
  • Ability to remain calm, organized, and solutions-focused during busy service periods
  • Excellent communication, leadership, and problem-solving skills
  • Wine and beverage knowledge is highly preferred
  • Passion for Mediterranean cuisine, hospitality, and creating exceptional guest experiences 

 

JOB ID: 175559

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Elizabeth Wetherhold

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

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Elizabeth Wetherhold

Senior Recruiting Partner & Training Coach