Job Summary

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The Operational Consultant will serve as a brand ambassador, coach, and business liaison for a portfolio of new and existing locations. They'll oversee all aspects of business planning and brand compliance to ensure operational excellence. The role involves evaluating and implementing processes to improve efficiency, profitability, and customer satisfaction through effective communication and timely support.

Operational Consultant Benefits & Compensation:

Competitive Salary
Attainable Bonus
Health, Medical, Dental
401k + Company Match
Opportunities for Advancement

Operational Consultant Requirements & Qualifications:

Bachelor’s degree or equivalent work experience
3–5 years experience in a multi-unit business operation
Ability to work independently and adapt to changing environments
Travel up to 75% as needed or required for restaurant visitation
Ability to build strong working relationships with Franchisees and community partnerships
Franchise/License operations experience preferred

Operational Consultant Preferred Background & Skills:

Excellent written, verbal, and listening skills
Role model and train for excellent guest service standards
Ability to multitask, have strong organization skills, and be detail oriented
Proficient in Google Suite, and Microsoft Office for collaboration and communication
Have a passion for our business, strong follow up, empathy, and commitment

JOB ID: 174227

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Jordan Pinsker

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.