Job Summary

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A Tier 1 OEM Automotive Manufacturer is seeking a Field Service Engineer, Fleet Sales to serve as an engineering level technical support resource for the Field Service Representative team, helping resolve difficult field failures and drive product improvement across current and future builds. Must be authorized to work in the United States without sponsorship.

Field Service Engineer, Fleet Sales | What You Will Do

Serve as the factory escalation point for complex field service issues that exceed standard troubleshooting paths
Support the FSR team with advanced diagnostics, technical guidance, and repair direction
Partner with technical publications and training teams to identify and support needed content updates
Develop field campaign instructions, troubleshooting guidelines, and technical support documentation
Help drive product improvement by resolving field failures and supporting engineering change activity

Field Service Engineer, Fleet Sales | What You Bring

5+ years of OEM engineering level technical service support experience
5+ years of root cause analysis experience in a vehicle or equipment environment
8+ years of school bus experience or 10+ years of medium duty truck experience
Strong CAN and J1939 diagnostic capability with tools such as Allison DOC, Cummins InSite, Bendix A Com, IDS, and PICO Scope
Ability to work independently, collaborate across teams, and communicate technical issues clearly

Field Service Engineer, Fleet Sales | Compensation and Opportunity

Strong base salary with huge growth opportunity
Annual Bonus with ability to exceed 100% target
Medical, dental, and vision coverage
401k with company match, 14 paid holidays, and vacation time
Remote role with long term growth and professional development supp

JOB ID: 172899

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Brett Hume

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.