Director of Sales and Service

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Join a growing U.S.-based manufacturer where you will take ownership of sales, service, and dealer network strategy, with the opportunity to build structure, drive revenue, and make a measurable impact across the organization.

This position is located north of Atlanta, GA and will require relocation.

Director of Sales and Service Benefits and Compensation:

• Competitive base salary with performance-based bonus potential
• Comprehensive health, dental, and vision insurance
• 401(k) with company contribution
• Paid time off and holidays
• Relocation assistance
• Exposure to executive leadership and cross-functional decision-making
• Travel opportunities (15–25% domestic)
• Long-term growth within a stable, established manufacturing environment

Director of Sales and Service Requirements & Qualifications – this is what will be prioritized:

• 10+ years of experience in manufacturing sales, service, or channel management
• Proven experience working with dealer networks or distribution channels
• Background in capital equipment sales, quoting, and estimating processes
• Strong technical acumen with industrial equipment, machinery, or automation
• Experience overseeing both sales pipeline management and field service operations
• Ability to build processes and structure in a less formal, evolving environment
• Bachelor’s degree required

Must-Have Responsibilities (Day-to-Day Impact):

• Serve as the primary point of contact for a national dealer network, managing relationships, resolving conflicts, and improving coverage gaps
• Identify, recruit, and onboard new dealers while negotiating agreements and driving channel expansion
• Oversee quoting and estimating functions, ensuring accuracy in complex and custom equipment proposals
• Lead and support field service operations, including installs, commissioning, and escalation of technical issues
• Partner with leadership, engineering, and manufacturing to provide feedback on pricing, product gaps, and market demand
• Drive sales pipeline visibility with regular forecasting and communication to internal stakeholders
• Own marketing coordination, including campaign planning, trade show execution, and alignment with external partners

Director of Sales and Service Preferred Background & Skills:

• Experience in print, packaging, industrial equipment, or related manufacturing sectors
• Background in small to mid-sized manufacturing environments
• Experience rebuilding or improving underperforming dealer or channel relationships
• Strong leadership presence with the ability to influence without heavy structure
• Hands-on approach with a mix of strategic thinking and tactical execution
• Experience working closely with cross-functional teams in engineering and production environments

If you are a hands-on leader who thrives on building systems, strengthening relationships, and driving growth in a manufacturing environment, this is a high-impact opportunity to shape a business's future.

JOB ID: 175217

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Rogers Hornsby

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