Job Summary

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A growing remodeling company is hiring an Office Assistant to serve as the welcoming face of the office and a critical support to the Appointment Center. This role offers the opportunity to shape the customer experience from first contact through project completion in a team-oriented, service-driven environment.

Office Assistant – What You Will Do

Greet all guests, clients, and team members with warmth and professionalism
Answer incoming calls, texts, web inquiries, and emails within 2 rings and resolve or route appropriately
Schedule preconstruction and annual service appointments with 95% accuracy
Back up the Appointment Center Manager on initial project appointments
Tour walk-in customers through the in-house showroom
Maintain clean, guest-ready lobby, reception, and shared spaces
Manage office supply inventory, mail, packages, filing, scanning, and data entry
Support home show prep, setup, and logistics

Office Assistant – What You Bring

2+ years of experience in reception, call center, appointment scheduling, or sales support
CRM software and Microsoft Office proficiency
Strong interpersonal communication and a polished professional demeanor
Ability to multitask in a busy environment without losing accuracy or warmth
Reliability, professional appearance, and willingness to learn
Ability to work independently and as part of a team

Office Assistant – Compensation and Opportunity

$17.00 to $19.50 per hour, paid bi-weekly
Monday to Friday, 10am to 5pm schedule
Health, dental, vision, and supplemental insurance available
401(k) with up to 4% employer match
Ongoing training in customer service and appointment-setting best practices
Opportunity to grow within a customer-focused, team-oriented company

If you are a polished, service-minded professional who takes pride in being the welcoming first impression of a company, we encourage you to apply.

JOB ID: 174435

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Brett Hume

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.