Job Summary

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Role Overview

We are looking for a detail-oriented and proactive Warehouse & Logistics Operations Associate in Dover, Delaware. Your main responsibilities will include managing daily warehouse tasks, shipping paperwork, and customer service activities.

You will act as a key link between suppliers, logistics providers, clients, and our sales team, ensuring smooth warehouse operations, accurate documentation, and excellent customer service during shipping and fulfillment.

Responsibilities

Communicate proactively with clients, carriers, and internal teams about shipment status and resolve issues

Support sales with logistics before and after sales

Handle daily warehouse tasks: receiving, inspecting, picking, packing, labeling, and preparing shipments

Keep inventory accurate with cycle counts and system updates (WMS)

Schedule shipments, pickups, and deliveries; track shipments

Prepare and review shipping documents (B/L, SLI, CI, PL, etc.)

Ensure shipments are completed on time according to deadlines

Troubleshoot and resolve logistics, documentation, and inventory issues

Perform other logistics, customer service, or sales support tasks as needed

Requirements

2+ years experience in logistics, freight, supply chain, or warehouse operations

Good understanding of shipping, warehouse, and import/export processes

Hands-on experience with shipping documents

Familiarity with TMS, WMS, CRM, and ERP systems

Strong attention to detail and ability to handle multiple priorities

Excellent communication skills and customer-focused attitude

Ability to work independently in a fast-paced environment

Mandarin skills are a plus

Able to lift and move packages up to 50 lbs and perform warehouse duties

JOB ID: 172439

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Jennie Tay

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.