How to Utilize Mobile Devices During Hotel Training 

Employee training is a critical component of any hotel operation. Whether it’s for new hires or continuing best practices, hospitality management finds itself in constant need of quality educational resources. The good news is that today’s world offers unprecedented technological solutions to make your training simpler and more effective. Mobile devices, such as smartphones, are…

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Communication is Key: How to Change Bad Habits to Better Your Restaurant Management Team

Strong communication skills are important attributes for all managers. However, they are even more relevant in the chaotic and fast-moving hospitality environment. Regardless of experience level, any restaurant management team can work to improve their communication. Here are easy ways you can hone your communication skills for improved hospitality operations: Say What You Mean to…

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Five Major Reasons You Should Be Working With a Hospitality Recruiter

You’ve probably heard various opinions regarding recruiting agencies during your tenure as a restaurant manager or leader in hospitality. Sometimes the topic seems controversial, with strong views on both sides. So what’s the truth, and should you be working with a hospitality recruiter for your next job search? All things considered, most astute professionals recognize…

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The Ultimate Guide to Landing a Restaurant Management Job

A restaurant management job is a very desirable opportunity for many people. Although it can be hard work, the position pays well and offers many perks. Some of the positives include a fun, casual, and social work environment. Hospitality also affords travel and fine-dining opportunities. Outsiders looking to break into the business should reference this…

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Getting Personal: How Well Do You Know Your Hotel Customers?

Many consumers complain about 21st-century customer service. They voice concerns over automated tellers replacing human beings at banks and self-checkouts at the supermarket. It is true technology has rendered many daily activities “less human” than in previous years. However, hotel managers can now use that same innovation to know their customers on a different level.…

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Five Reasons Why Millennials are Running the Hospitality Industry

Most adults understand that everything in life changes. However, sometimes that change seems to happen so fast that it catches us off guard. Many hotels are now playing catch-up to meet the demands of today’s biggest hospitality consumers. The generational demographic known as the “millennials” are running the hospitality industry, and it’s time to adapt.…

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Is Your Hotel’s Operation Utilizing Technology Properly?

There was a time when the hotel industry was slow to adopt technology. However, in 2019 those days are long gone. Technology is now an integral part of the hospitality business model with uses ranging from Property Management Systems (PMS) to high-speed WiFi connections. Hotel leadership teams must always look toward the future in order…

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Top Methods for Retaining a Successful Hotel Manager 

Competent, successful hotel managers are a true blessing! They serve as the cornerstone to a prosperous business and must be valued as irreplaceable assets. However, a successful hotel manager is also in high demand by others. Your competitors appreciate their value too, and will try to woo them with enticing employment offers.   This double-edged sword…

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