Assistant Innkeeper / Resident Manager – Luxury Boutique Inn

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Location: Vermont (Near Littleton, NH)

Salary: $50,000-$60,000 annually + Annual Bonus Opportunity

Housing Provided | Relocation Assistance | Paid Time Off

Position Overview

We are seeking a personable, hands-on Assistant Innkeeper / Resident Manager to support daily operations at an award-winning, 19-room luxury boutique inn in scenic Vermont. This live-in position offers the opportunity to deliver exceptional guest experiences, assist with hotel operations, and work closely with an experienced innkeeper.

The ideal candidate is a hospitality-driven professional who enjoys interacting with guests, takes initiative, and thrives in a small, team-oriented environment where flexibility and personalized service are essential.

Key Responsibilities

• Support daily inn operations, including front desk services, guest check-ins and check-outs, reservations, and guest relations.
• Serve as an on-site point of contact for guest requests, concerns, and operational needs.
• Create a warm, welcoming atmosphere through personalized guest interactions and attentive service.
• Assist with breakfast service, dining room operations, and other guest-facing responsibilities as needed.
• Work closely with the innkeeper to maintain consistent hospitality standards and smooth daily operations.
• Assist with staff coordination, scheduling, and maintaining service standards across departments.
• Manage guest reservations and maintain accurate records using property management and reservation systems.
• Respond promptly and professionally to guest inquiries, service issues, and special requests.
• Support administrative tasks, operational reporting, and basic financial procedures.
• Step into various operational roles as needed to ensure a seamless guest experience.

Qualifications

• Previous experience in hospitality, boutique hotels, inns, resorts, or guest services is preferred.
• Experience in front desk operations, guest relations, or hospitality supervision.
• Strong customer service skills with a genuine passion for creating memorable guest experiences.
• Excellent communication, organization, and problem-solving abilities.
• Comfortable using hotel reservation systems and property management software.
• Flexible, adaptable, and willing to assist across multiple departments.
• Self-motivated, dependable, and capable of handling guest concerns independently.
• Positive, approachable personality with a hands-on, team-first attitude.
• Interest in living and working in a scenic, small-town hospitality environment.

Compensation & Benefits

• $50,000-$60,000 annual salary.
• $5,000 bonus opportunity upon successful completion of one year of employment.
• Paid time off, sick leave, and holidays.
• Opportunity for professional development and growth within a supportive hospitality organization.

Why Join Us?

We are a small, hands-on hospitality organization that values transparency, teamwork, accountability, and exceptional guest service. Our leadership team takes an active role in supporting employees and creating an environment where individuals can make a meaningful contribution.

This is an excellent opportunity for an emerging hospitality leader looking to expand their operational experience, build lasting guest relationships, and grow within a distinctive luxury boutique property.

If you're a friendly, dependable hospitality professional who enjoys making guests feel at home and is excited about living and working in beautiful Vermont, we'd love to hear from you!

JOB ID: 183676

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Tom Naylor

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