Marketing Communications & Customer Experience Coordinator

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Marketing Communications & Customer Experience Coordinator

Premium Consumer Brand | New York, NY

$55,000–$80,000 + Employer-Paid Medical Insurance

Bring your creative eye—and make your work visible.

An established premium consumer products company is seeking a hands-on marketing professional who combines strong visual judgment with the ability to execute. This opportunity is ideal for someone who enjoys creating polished content, building engaging campaigns, and delivering a consistent brand experience.

Working with a collaborative team, you’ll take ownership of creative projects across digital channels. The position is primarily marketing-focused, with additional customer experience and office support responsibilities.

What You’ll Do

• Create compelling product and lifestyle photography for digital and print marketing.
• Edit and enhance images using Adobe Photoshop.
• Write engaging website content, product descriptions, social media captions, and campaign copy.
• Design email artwork, promotional materials, and other branded collateral.
• Maintain Shopify product listings, imagery, descriptions, and pricing.
• Build and execute email campaigns and automated communications using Klaviyo.
• Create, schedule, and monitor social media content.
• Track campaign performance and audience engagement.
• Coordinate projects with internal stakeholders, vendors, and external marketing partners.
• Respond professionally to customer inquiries and online engagement.
• Support occasional trade shows, events, and general office needs.

What You Bring

• Hands-on marketing or content creation experience supporting premium consumer brands.
• A strong portfolio demonstrating an elevated aesthetic and work you personally created.
• An eye for product styling, photography, composition, and graphic design.
• Proficiency with Photoshop, Shopify, and Klaviyo.
• Strong copywriting, editing, and proofreading skills.
• Experience executing social media and email marketing campaigns.
• Organization, initiative, and the ability to manage competing priorities independently.
• A collaborative approach, openness to creative feedback, and strong customer communication skills.

Experience in fashion, beauty, accessories, home décor, or other premium lifestyle categories is welcome. Trade-show experience and QuickBooks familiarity are a plus.

A bachelor’s degree in Marketing, Communications, Graphic Design, or a related field is preferred; equivalent relevant experience will be considered.

Compensation and Benefits

• $55,000–$80,000 base salary, depending on experience.
• Employer-paid employee medical insurance.
• Optional dental and vision coverage.
• Paid vacation and sick time.
• Limited remote flexibility within a primarily on-site role.

Location and Schedule

Based in Manhattan, Monday–Friday, 9 a.m.–6 p.m. Candidates must be comfortable with occasional business travel and weekend event participation.

Please submit your résumé and portfolio or accessible work-sample links. Examples may include photography, graphic design, social media, email campaigns, or copywriting. Clearly identify your personal contribution to each example.

Additional company details will be shared during the screening process.

JOB ID: 183344

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Michael Percaccio

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