General Manager

Recruiting Partner: Greg Dickinson

Gloucester, Massachusetts | Hospitality Operations | Not Remote | $85,000 to $95,000 | Job ID: 183200

Job Summary

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Restaurant General Manager

Confidential Opportunity | $85,000–$95,000 + Benefits

An established hospitality operation is seeking a polished, hands-on Restaurant General Manager to lead daily operations, elevate the guest experience, and drive continued business growth. This opportunity is ideal for a confident hospitality leader who combines strong operational and financial acumen with a professional management style, a passion for team development, and a commitment to building lasting community relationships.

The ideal candidate is a visible, engaged leader who can establish clear expectations, develop a strong management team, and balance exceptional hospitality with accountability and business performance.

Key Responsibilities

  • Lead Daily Operations: Oversee all aspects of restaurant operations, maintaining high standards for service, hospitality, cleanliness, and overall execution.
  • Develop and Coach Teams: Recruit, train, mentor, and hold managers accountable for performance, service standards, and team development.
  • Establish Professional Standards: Set clear expectations, maintain appropriate professional boundaries, and foster a culture of accountability, respect, and teamwork.
  • Drive Revenue Growth: Develop and execute strategies to grow annual revenue from approximately $4 million toward a $5 million target.
  • Build Community Relationships: Serve as an ambassador for the restaurant, representing the business at local events and cultivating meaningful community connections.
  • Manage Guest Relations: Maintain a strong guest-first culture, address concerns effectively, and ensure a consistent, high-quality dining experience.
  • Oversee Guest Feedback: Monitor and respond to online reviews promptly and professionally, using feedback to identify opportunities for improvement.
  • Manage Reservations and Technology: Oversee reservation management through RESY and utilize Toast POS to support efficient daily operations and informed decision-making.
  • Support Organizational Growth: Evaluate staffing requirements and help build the management structure needed to support future growth and operational success.

Qualifications

  • Proven experience as a Restaurant General Manager or in a comparable senior restaurant leadership role.
  • Strong leadership skills with the ability to coach, develop, and hold teams accountable.
  • Demonstrated understanding of restaurant financials, revenue generation, labor management, and operational performance.
  • Excellent communication, interpersonal, and guest-relations skills.
  • A polished, professional, and hands-on leadership approach.
  • Experience with reservation platforms and restaurant POS systems; RESY and Toast experience preferred.
  • A genuine interest in community engagement, relationship building, and long-term business growth.

Compensation & Benefits

  • Base Salary: $85,000–$95,000, depending on experience.
  • Health benefits.
  • Free parking.
  • Paid time off.
  • Bonus opportunity may be discussed based on experience and overall fit.

This is an opportunity for a hospitality leader who wants to make a meaningful impact on restaurant performance, team culture, and the guest experience while helping guide a growing operation into its next phase.

 

JOB ID: 183200

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Greg Dickinson

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

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Greg Dickinson

Senior Recruiting Partner