Director of Operations – Restaurants

Recruiting Partner: Justin Petrovic

Cleveland, Ohio | Hospitality Operations | Not Remote | $115,000 to $125,000 | Job ID: 182840

Job Summary

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Director of Operations – Ohio

A leading operator of QSR Restaurants and convenience stores has an exciting opening for a Director of Operations overseeing multiple sites across the region. This is a high-impact leadership opportunity to drive financial results, customer satisfaction, and team development within a fast-growing organization.

Director of Operations Benefits and Compensation:

• Competitive base salary of $115,000 – $125,000 with annual performance-based bonus

• Comprehensive health, dental, and vision insurance

• 401(k) retirement plan with company match

• Paid time off (PTO) and holiday schedule

• Travel expense reimbursement

• Career growth opportunities within a rapidly expanding company

• Leadership development and training programs

Director of Operations Requirements & Qualifications:

• Bachelor’s degree in Business Administration, Management, Hospitality, Finance, or related field

• 5–7 years of multi-unit management experience in food & beverage, retail, or related operations

• Strong financial acumen with proven ability in P&L management, budgeting, forecasting, and cost control

• Ability to lead General Managers by setting annual budgets, monitoring expenses, and ensuring brand and regulatory compliance

• Daily responsibility for conducting district reviews, driving sales growth, implementing customer engagement strategies, and ensuring consistent brand standards across all locations.

• Skilled in talent development, performance management, and succession planning to build a strong leadership pipeline

Director of Operations Preferred Background & Skills:

• ServSafe certification or equivalent food safety knowledge

• Proficiency in Microsoft Office Suite and familiarity with data dashboards, KPI reporting, and operational systems

• Strong cultural fit with a customer-focused, results-driven leadership style

• Ability to serve as a change agent, implementing new programs and operational improvements across multiple locations

 

JOB ID: 182840

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Justin Petrovic

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

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Justin Petrovic

Area Director