General Manager – Upscale, High-Volume Restaurant

Recruiting Partner: Tom Yengo

Boston, Massachusetts | Hospitality Operations | Not Remote | $95,000 to $110,000 | Job ID: 182687

Job Summary

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General Manager – Upscale, High-Volume Restaurant

Lead front-of-house operations at a high-energy, chef-driven waterfront restaurant in Boston’s Seaport, where exceptional hospitality, creative food and beverage, and memorable guest experiences are at the center of everything. This is an opportunity for an experienced restaurant leader or ambitious Assistant General Manager ready to take the next step, develop a talented team, and contribute to continued growth.

General Manager Benefits

  • Performance Incentives: Business performance-based incentives and bonus opportunities.
  • Health & Wellness: Health insurance contribution, plus dental and vision benefits.
  • Additional Perks: Annual parking and expense budget of approximately $7,000, paid vacation, time off, and dining discounts.
  • Career Growth: Professional development and opportunities to advance alongside an expanding restaurant operation, including upcoming openings in Boston and Nantucket.

General Manager Qualifications

  • Leadership Experience: 5+ years of restaurant management experience, including senior leadership responsibilities, ideally in an upscale, high-volume, full-service environment.
  • Exceptional People Skills: Strong communication, emotional intelligence, and the ability to coach, motivate, develop, and hold teams accountable.
  • Operational & Financial Acumen: Knowledge of restaurant financials, labor management, scheduling, budgeting, inventory, and performance reporting.
  • Hospitality Expertise: A genuine passion for guest service, elevated food and beverage experiences, high-touch clientele, and creating an energetic dining room.
  • Organization & Initiative: A proactive, detail-oriented problem solver who makes sound decisions, adapts under pressure, communicates effectively, and consistently follows through.

General Manager Responsibilities

  • Lead Daily Operations: Maintain a strong floor presence, oversee service execution, and deliver consistently outstanding guest experiences.
  • Develop & Manage the Team: Lead front-of-house managers and department leaders while overseeing hiring, training, coaching, performance management, and team culture.
  • Drive Operational Excellence: Manage staffing, scheduling, reservations, service standards, operating procedures, and coordination with culinary and beverage teams.
  • Manage Financial Performance: Support budgeting, financial reporting, inventory analysis, labor controls, and initiatives that improve efficiency and profitability.
  • Own the Guest & Employee Experience: Maintain facility and presentation standards, support private events and seasonal programming, resolve challenges, and identify opportunities for continuous improvement.

 

JOB ID: 182687

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Tom Yengo

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

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Tom Yengo

Senior Recruiting Partner