Hotel Front Desk Manager/AGM

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A National Hotel Group seeks an experienced Hotel Front Desk/AGM Manager to provide hands-on leadership to the Front Desk and other related departments for an upscale Hotel in Chicago. If you are looking for a new opportunity to join a stable company with a great culture that offers opportunities for professional and personal growth, you have found it. Apply today!

Benefits:

• Salary – $75,000 to $80,000
• PTO
• Medical plans with contribution
• 401K plan

Responsibilities:

• Attract and secure top talent that will ensure a quality Guest experience
• Provide the highest level of leadership through ongoing training and mentorship
• Be a hands-on leader by maintaining a consistent presence in the Guest areas
• Ensuring that all Guests are provided access to all Guest experience programs
• Lead and manage a seamless Guest experience at arrival and departure

Qualifications:

• A bachelor's degree in Hospitality Management, Business Administration, or a related field a plus.
• Minimum three years of experience in a front office role in a hotel, with at least two years in a supervisory or management capacity.
• Experience with hotel Property Management Systems (PMS) (specify preferred systems, e.g., Opera, etc.).
• High-Level Hospitality or Customer Service experience
• Upscale Hotel Brand familiarity
• Passionate Leadership Skills
• People-oriented Servant Leader
• Trainer mindset

JOB ID: 182029

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Rick Duarte

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