Onwer Relations Manager

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This is an exciting opportunity to oversee a portfolio of over 100 vacation rentals, build trusted relationships with owners, and make a meaningful impact on their property investments. You’ll collaborate with experienced teams across revenue, guest services, and operations—and enjoy a supportive company culture.

Owner Relations Manager Benefits & Compensation

• Competitive base salary, commensurate with experience
• Mon – Fri schedule
• Office location: Myrtle Beach
• No after-hours or on-call phone coverage required
• Supportive, team-oriented environment with cross-departmental collaboration

Owner Relations Manager Requirements & Qualifications

• Minimum 2 years in a sales, account management, or related management role
• Must have Short-Term Rental Management industry experience
• Strong financial acumen and ability to review revenue/expense statements
• Previous experience managing client relationships, portfolios, or accounts
• CRM proficiency (Salesforce or similar required)
• Ability to pass background and driving record checks
• Confident and personable with outstanding communication skills

Owner Relations Manager Preferred Background & Skills

• Experience in short-term rental management is required
• Familiarity with multi-property/account oversight

Owner Relations Manager Day-to-Day Responsibilities

• Serve as the primary point of contact for property owners, overseeing a portfolio of 100–120 properties
• Build and maintain strong owner relationships with exceptional communication, personal touches, and proactive support
• Manage onboarding and offboarding of properties, including walkthroughs and documentation
• Gather owner preferences and details to personalize their experience
• Conduct monthly outreach to owners, address concerns, and ensure satisfaction
• Collaborate across internal departments to resolve issues and optimize owner experience
• Review and assist with monthly financial statements for property owners, ensuring accuracy
• Maintain organized records, tracking owner communications and property information

This owner relations manager role is ideal for relationship-focused professionals who thrive on accountability, organization, and partnership.

JOB ID: 181879

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Melissa Montero

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