Director of Operations
Recruiting Partner: Simón de Swaan
Newport Coast, California | Hospitality Operations | Not Remote | $130,000 to $150,000 | Job ID: 181959
Job Summary
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Director of Operations Key Responsibilities
- Lead all club operations with a focus on white-glove service, discretion, and attention to detail.
- Champion an elevated member experience through anticipatory, relationship-driven hospitality.
- Mentor and develop department leaders, fostering accountability and a high-performance culture.
- Drive financial results through budgeting, forecasting, and disciplined cost controls.
- Partner with the Board/Ownership on strategic initiatives and long-term planning.
- Monitor KPIs and member feedback to continuously improve service and operations.
- Ensure compliance with all regulatory, safety, and governance standards.
Director of Operations Qualifications
- 7+ years of senior leadership experience in ultra-luxury hospitality or private clubs.
- Strong financial acumen with proven success managing budgets and profitability.
- Demonstrated ability to lead, inspire, and retain high-performing teams.
- Exceptional communication skills and executive presence.
- Deep understanding of luxury service standards and member relations.
- Bachelor’s degree in Hospitality, Business, or related field preferred.
JOB ID: 181959
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Simón de Swaan
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Additional Information
At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.
