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🥖 Scratch Bakery Manager

Lead the Team. Craft Exceptional Products. Create Memorable Experiences.

Are you passionate about artisan baking, scratch-made products, and leading high-performing teams? Do you thrive in a fast-paced environment where quality, creativity, and hospitality come together every day?

We're seeking a Scratch Bakery Manager to oversee all aspects of our bakery operations. This is an exciting opportunity for a hands-on leader who loves baking, developing people, and delivering an outstanding customer experience. You'll play a key role in shaping our culture, maintaining exceptional product quality, and driving business success.

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Why Join Us?

Lead a talented team of bakers and bakery professionals

Work with high-quality ingredients and scratch-made recipes

Make a direct impact on product innovation and customer satisfaction

Enjoy a collaborative, team-oriented environment

Build a rewarding career with growth opportunities

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What You'll Do

Bakery Leadership & Operations

• Lead daily bakery operations, ensuring smooth and efficient production.
• Oversee preparation and baking of breads, pastries, cakes, and specialty items made from scratch.
• Maintain exceptional standards for quality, consistency, presentation, and freshness.
• Develop production schedules that align with sales forecasts and customer demand.
• Ensure compliance with all food safety, sanitation, and health regulations.

Team Development

• Recruit, train, coach, and mentor bakery team members.
• Create schedules that support operational needs while maximizing productivity.
• Foster a positive, accountable, and engaging workplace culture.
• Conduct performance reviews and support employee growth and development.
• Lead by example through active participation on the bakery floor.

Financial & Inventory Management

• Manage labor, food costs, and operating expenses.
• Monitor sales trends and implement strategies to drive revenue growth.
• Oversee inventory management, ordering, and vendor relationships.
• Minimize waste while maintaining product availability and quality.

Customer Experience

• Deliver an exceptional guest experience through outstanding service and product quality.
• Resolve customer concerns professionally and effectively.
• Build strong relationships with customers and become a valued presence in the community.

Product Quality & Innovation

• Maintain recipe standards and baking procedures.
• Partner with ownership and leadership to introduce seasonal offerings and new products.
• Monitor customer feedback and continuously improve bakery offerings.

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What We're Looking For

Required Qualifications

• 3+ years of bakery, food production, culinary, or hospitality management experience.
• Experience in a scratch bakery, artisan bakery, pastry kitchen, or similar environment.
• Strong knowledge of baking techniques, ingredients, and production processes.
• Proven leadership experience managing teams and operations.
• Understanding of food safety and sanitation standards.
• Strong communication, organization, and problem-solving skills.
• Ability to work flexible schedules, including early mornings, weekends, and holidays.

Preferred Qualifications

• Formal baking, pastry, or culinary training.
• Experience managing food and labor costs.
• Familiarity with bakery management software and POS systems.
• High-volume bakery or multi-unit experience.

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Success in This Role Looks Like

• Consistently delivering exceptional scratch-made products.
• Building and retaining a motivated, high-performing team.
• Achieving sales, labor, and food cost goals.
• Maintaining excellent customer satisfaction.
• Ensuring a clean, safe, and compliant bakery environment.
• Creating a workplace culture where people love coming to work.

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Compensation & Benefits

Competitive compensation package based on experience

Benefits may include:

• Health, dental, and vision insurance
• Paid time off
• Employee discounts
• Career development opportunities
• Performance-based incentives
• Retirement savings options

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Ready to Rise With Us?

If you're an experienced bakery leader who takes pride in quality craftsmanship, team development, and delivering exceptional customer experiences, we'd love to hear from you.

Apply today and help us create something extraordinary—one loaf, pastry, and customer experience at a time. 🥐🍞🥖

 

JOB ID: 176822

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Phil Fox

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