General Manager

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We are looking for a dynamic, experienced General Manager to lead day-to-day operations of a busy, modern food & beverage operation. The ideal candidate thrives in a fast-paced environment, leads with confidence, and is passionate about delivering an exceptional guest experience while driving financial performance. 

General Manager Benefits 

• Competitive compensation package – base salary and performance bonus
• Health, dental, and vision insurance 
• Paid time off 
• Paid training 

General Manager Requirements & Responsibilities 

• Build and develop high-performing teams that reflect our culture and values through effective hiring, training, scheduling, and coaching 
• Set clear performance expectations, hold leaders accountable to KPIs, and administer progressive discipline fairly and consistently 
• Own service standards from the first impression to the last touch, maintaining an active floor presence and resolving guest issues swiftly 
• Coach teams to convert first-time visitors into loyal regulars 
• Oversee smooth daily openings and closings, ensuring food and beverage quality, cleanliness, and full service readiness across the entire operation 
• Forecast demand, adjust schedules proactively, and control COGS through effective purchasing and inventory management to meet budget goals and drive top-line sales 
• Support and execute end-to-end planning of on-site and off-site events, including menu coordination, staffing, pricing, and logistics 
• Ensure Health Department compliance, audit-ready standards, responsible alcohol service, and oversee all administrative reporting, cash handling, and POS management  

General Manager Qualifications 

• A minimum of 3 years leading a high-volume restaurant, hotel F&B, or catering operation (5+ years of hospitality management experience strongly preferred) 
• Proven leadership skills with a track record of developing and holding teams accountable 
• Solid financial acumen, including experience with labor management, COGS, forecasting, and P&L 
• Deep operational knowledge across kitchen, floor, and bar service 
• Strong guest recovery and conflict resolution abilities 
• POS system proficiency (Toast preferred; GoTab experience a plus) 
• Experience with payroll entry and scheduling 
• Strong organizational skills with the ability to prioritize, delegate, and follow through 

This is a full-time, on-site position. Availability during evenings, weekends, and holidays is required based on business needs. 

JOB ID: 171777

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Karin Ballard

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