Job Summary

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A fast-growing NYC law firm is seeking an accomplished operations leader to architect and drive the next phase of organizational growth. This in-office leadership role is a rare opportunity to work directly with firm leadership, build scalable systems, and meaningfully shape the firm's future. If you thrive on creating structure, leading teams, and having a transformative impact, this is your seat at the table.

Chief Operating Officer / Head of Operations Benefits & Compensation

Competitive Base salary
Performance-based bonus potential tied to firm results
Long-term upside, including profit participation or phantom equity
Significant influence and growth opportunity within a high-performing organization

Chief Operating Officer / Head of Operations Requirements & Qualifications

10+ years of operations experience in a law firm environment
Demonstrated success building, optimizing, or scaling firm-wide systems and processes
Strong understanding of law firm economics, billing, collections, and case management workflows
Proven track record managing attorneys, staff, and cross-functional teams

Chief Operating Officer / Head of Operations Preferred Background & Skills

Attorney who transitioned into operational leadership roles (COO, Chief of Staff, Director of Operations)
Experience directly scaling a law firm from $5M to $15M+ in revenue
Expertise with legal tech platforms (e.g., Clio, MyCase) and KPI/dashboard creation
Ability to command respect, set expectations, and foster accountability

Chief Operating Officer / Head of Operations Day-to-Day Responsibilities

Design, implement, and standardize core operational processes spanning intake, case management, billing, and collections
Oversee HR, recruiting, finance coordination, and administrative functions to ensure firm-wide efficiency
Build and lead the hiring, onboarding, and performance management systems for attorneys and staff
Drive internal communication, execution, and accountability across all practice areas
Develop robust KPIs, reporting cadences, and operational dashboards for real-time visibility and decision-making
Prepare the firm for growth initiatives, including lateral partner integration, new practice groups, and multi-office expansion

This is not a classic “keep the trains running” COO position. You’ll partner with the founder to shape a modern, system-driven law firm, freeing up leadership to scale, innovate, and serve clients at the highest level. If you’re ready to make your mark building the operational backbone of a top NYC firm, we want to connect with you.

JOB ID: 174202

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Ghali Asad

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.