Job Summary

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Position Overview

We are seeking an Account Manager to support and grow our customer base through a combination of inbound lead management and proactive account development. This role is ideal for someone with strong technical aptitude and experience in industrial B2B sales, particularly within fluid handling, sanitary process equipment, or flow control solutions.

This individual will serve as a key point of contact for customers handling inbound inquiries, generating quotes, and managing ongoing relationships, while partnering closely with outside sales and operations teams.

Key Responsibilities

Manage and respond to inbound leads, RFQs, and customer inquiries
Build and maintain long-term relationships with existing accounts
Prepare and deliver technical quotes for valves, fittings, and process equipment
Provide product recommendations based on customer application and requirements
Collaborate with outside sales (Regional Sales Managers) to support territory growth
Follow up on quotes and drive opportunities through the sales cycle
Maintain accurate records of customer interactions, quotes, and pipeline activity
Coordinate with internal teams (operations, purchasing, logistics) to ensure timely delivery and customer satisfaction

Qualifications

3+ years of experience in inside sales or account management within industrial B2B environments
Background in one or more of the following:
- Valves, fittings, and flow control
- Sanitary / hygienic process equipment
- Hose, fluid handling, or process systems
Experience supporting customers in:
- Pharmaceutical / biotech manufacturing
- Chemical processing plants
- Utilities or food & beverage production
Strong technical aptitude with the ability to understand engineered solutions
Excellent communication and customer relationship skills
Detail-oriented with strong organizational and follow-up abilities

Preferred Background

Experience with industrial distributors or OEMs such as Ferguson Industrial, Alfa Laval, SPX FLOW, GEA Group, or similar organizations is highly preferred.

JOB ID: 174590

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Michael Lanzetta

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.