Boutique Lodge Assistant General Manager in Vail

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Imagine living and working in one of Colorado's most beautiful mountain destinations while helping create unforgettable guest experiences at an intimate boutique lodge. We are seeking a friendly, proactive, and hands-on Assistant General Manager who takes pride in the details and enjoys making a difference every day. This opportunity combines personalized hospitality, front desk operations, property upkeep, and close collaboration with the General Manager. If you are resourceful, dependable, and passionate about hospitality and the mountain lifestyle, this position offers a rewarding combination of responsibility, independence, and exceptional benefits.

Boutique Lodge Assistant General Manager Benefits

• Competitive Base Salary up to $65,000 a year
• Discretionary Bonus based on company discretion and seasonal performance
• Comprehensive Health Coverage that is 100% employer-paid medical, dental, and vision premiums
• Retirement Benefits: 401(k) with match
• Complimentary On-Site Housing is provided with utilities, parking, and ski pass included
• Additional Benefits: Paid vacation, employer-paid life/AD&D insurance, and a ski pass.

Boutique Lodge Assistant General Manager Responsibilities

• Exceptional Guest Service: Deliver welcoming, personalized hospitality and respond promptly to guest requests and concerns.
• Front Desk Operations: Answer calls and emails, manage reservations, and accurately collect and record guest deposits and payments.
• Daily Property Support: Work closely with the General Manager to maintain smooth operations and assist housekeeping whenever needed.
• Property Inspections & Maintenance: Conduct daily building inspections, identify potential issues, and complete light maintenance and minor repairs.
• Seasonal Property Upkeep: Clear snow and ice, maintain walkways and common areas, manage trash and recycling, and assist with pool-cover procedures.
• Operational Coordination: Schedule and track contractors, monitor supplies, support marketing activities, and fulfill scheduled overnight on-call responsibilities.

Boutique Lodge Assistant General Manager Requirements

• Hospitality Experience: 2+ years of experience in a hotel, lodge, or resort environment, preferably in a boutique or independent property.
• Guest Service Excellence: Outstanding communication skills, a positive attitude, and a genuine passion for delivering memorable guest experiences.
• Hands-On Work Ethic: Willingness to assist with housekeeping, snow removal, light maintenance, and other operational responsibilities as needed.
• Initiative & Problem-Solving: Ability to work independently, recognize potential problems, prioritize responsibilities, and take appropriate action.
• Professionalism & Teamwork: Dependable, organized, discreet, and comfortable working closely with a small team. A hospitality-related degree is preferred but not required.
• On-Site Living & Scheduling: Willingness to reside on property and work nights, weekends, holidays, and scheduled overnight on-call shifts.

JOB ID: 183688

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Marcia Recks

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