Director of Operations

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We are seeking an experienced Director of Operations to lead multiple high-volume hospitality venues in Nashville. This is a hands-on leadership role overseeing a diverse mix of upscale dining, high-volume restaurant/bar, live entertainment, and nightlife operations.

The ideal candidate brings strong multi-unit leadership, financial discipline, and the ability to develop General Managers while maintaining exceptional standards across very different operating environments.

Responsibilities

• Lead and develop General Managers across multiple locations.
• Drive operational performance, accountability, and consistent standards.
• Oversee P&L performance, including sales, labor, COGS, budgeting, and forecasting.
• Improve profitability and operating efficiency.
• Recruit, coach, and develop strong leadership teams.
• Maintain a visible presence across venues, particularly during peak periods.
• Partner across culinary, events, entertainment, nightlife, and security.
• Support new openings and continued market growth.

Qualifications

• 5+ years of progressive multi-unit restaurant or hospitality leadership.
• Proven experience directly leading General Managers.
• Strong high-volume restaurant operations background.
• Experience with upscale/fine dining and high-volume entertainment or nightlife concepts strongly preferred.
• Multi-location P&L ownership and strong financial acumen.
• Track record of developing leaders and improving operating performance.
• Experience with complex, multi-revenue-stream hospitality operations.
• Strong executive presence and ability to work closely with senior leadership and ownership.
• Flexibility for evenings, weekends, and travel as needed.

Compensation & Benefits

• Performance-based incentive
• Medical, dental, and vision insurance
• 401(k)
• Employee dining benefits
• Long-term growth opportunities

JOB ID: 181903

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Nichelle Ritter

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