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Area Manager – New York City

Join a growing hospitality organization focused on delivering exceptional guest experiences through premium café concepts across New York City. This is an exciting leadership opportunity for an experienced multi-unit operator passionate about building high-performing teams, driving operational excellence, and fostering a people-first culture.

Area Manager Benefits & Compensation

• Competitive salary with performance-based bonus potential
• Healthcare coverage
• 401(k) with company match
• Paid vacation, holidays, and parental leave
• Weekly cell phone stipend and food and beverage credit
• Employee Assistance Program, commuter benefits, and Employee Resource Groups

Area Manager Requirements & Qualifications

• Minimum 3–5 years of multi-unit restaurant or hospitality leadership experience, ideally overseeing 4–7+ locations
• Experience in both full-service and fast-casual restaurant environments preferred
• Proven ability to manage P&L, labor costs, and operational KPIs to drive sales growth and profitability
• Demonstrated success in coaching, mentoring, and developing General Managers and leadership teams
• Strong financial acumen, organizational, communication, and problem-solving skills
• Passion for hospitality, guest engagement, and creating memorable experiences
• Ability to travel regularly between locations throughout the New York City market

Area Manager Day-to-Day Responsibilities

• Oversee daily operations across multiple café locations, ensuring consistent service, quality, and brand standards
• Partner with General Managers to monitor financial performance, labor management, and operational KPIs
• Develop and implement strategies to increase revenue, improve margins, and maximize operational efficiency
• Coach and mentor leadership teams to build a strong talent pipeline and promote internal career growth
• Foster an inclusive, positive workplace culture that supports employee engagement and retention
• Champion exceptional hospitality and implement initiatives to enhance guest satisfaction and loyalty
• Maintain operational standards for cleanliness, presentation, food quality, and overall guest experience
• Ensure compliance with food safety, sanitation, workplace safety, and accessibility regulations

This is a meaningful opportunity for a collaborative, hands-on multi-unit leader who values genuine human connection and is eager to shape the culture, performance, and continued growth of multiple locations within a dynamic New York City hospitality group.

JOB ID: 182293

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Emily Lauro

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