Store Supervisor
Recruiting Partner: Emily Lauro
San Francisco, California | Hospitality Operations | Not Remote | $52,000 to $55,000 | Job ID: 180189
Job Summary
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Store Supervisor – San Francisco, CA
Join an innovative entertainment group bringing memorable guest experiences to the heart of San Francisco. This hands-on leadership role is perfect for someone who thrives in energetic, customer-facing environments and is eager to develop their career in a company that values team spirit, fun, and growth.
Store Supervisor Benefits & Compensation
- Competitive base pay
- Comprehensive medical, dental, and vision insurance
- 401(k)
- Paid time off
- Ongoing training, development, and clear paths for career advancement
- Employee discounts and complimentary game play
- Access to an employee assistance program
- Dynamic, supportive, and inclusive workplace culture
Store Supervisor Requirements & Qualifications
- 1–2+ years of experience in retail, hospitality, entertainment, or similar guest-focused environments
- Previous supervisory or team leadership experience strongly preferred
- Experience supporting or overseeing 10+ employees is a plus
- Strong communication, customer service, and conflict-resolution abilities
- Problem-solving mindset and hands-on approach
- Comfortable with basic maintenance and use of hand/power tools
- Willingness to work a flexible schedule, including weekends, evenings, and holidays
- Ability to stand for extended periods and lift up to 50 lbs
- Comfortable in high-energy settings with lights, music, and special effects
Store Supervisor Preferred Background & Skills
- Working knowledge of Microsoft Office or similar business tools
- Experience in fast-paced attractions, fitness centers, or entertainment venues
Store Supervisor Day-to-Day Responsibilities
- Oversee daily shift operations, delegating tasks and supporting team members for smooth experiences
- Train and coach staff, reinforcing service and operational standards
- Deliver positive, engaging customer service from check-in through guest departure
- Manage check-ins, bookings, payments, and front-of-house transactions
- Address customer questions, concerns, and escalate when needed
- Troubleshoot and resolve basic technical and maintenance issues to ensure uninterrupted attractions
- Maintain inventory systems and communicate supplies or maintenance needs to leadership
- Contribute to a clean, safe, and organized environment at all times
- Lead by example, promoting a positive, solutions-oriented workplace
If you’re ready to lead a team where energy, teamwork, and exceptional guest experiences are at the heart of each day, this could be your next great role.
JOB ID: 180189
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Emily Lauro
To Apply for this Job Click Here
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Additional Information
At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.
