Operations Coordinator
Recruiting Partner: Peter Zinzi
Brooklyn, New York | Engineering | Not Remote | $65,000 to $75,000 | Job ID: 179530
Job Summary
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Operations Coordinator- Fire Alarm
A respected fire alarm company is seeking an operations coordinator to play a pivotal role in supporting the team and client operations. This is an excellent opportunity for a detail-oriented professional to join a collaborative, stable team with opportunities for meaningful impact.
Operations Coordinator Benefits & Compensation
- Competitive salary range
- Desirable weekday schedule
- Health, dental, and vision coverage
- 401(k) plan with company match
- Company-funded life insurance
- Paid vacation and sick days
Operations Coordinator Requirements & Qualifications
- Experience coordinating service and internal requests at a fire alarm company
- Strong organizational and writing skills
- Ability to handle customer communication in a professional, timely manner
- Proficiency with email and office productivity software
Operations Coordinator Preferred Background & Skills
- Experience in facilities, building services, or customer support environments
- Familiarity with building maintenance contracts and account setup processes
Operations Coordinator Day-to-Day Responsibilities
- Track and address building violations, including drafting letters of correction for clients
- Respond promptly to client emails and inquiries, resolving issues as needed
- Prepare and follow up on service and maintenance proposals sent to customers
- Update and maintain all maintenance contracts to ensure accuracy and compliance
- Manage Rapid Response work, including updating zone lists, activating accounts, and handling cancellations
- File central station monitoring changeover forms and set up NAPCO accounts
- Take RR accounts offline if requested by customers
- Coordinate scheduling for service and maintenance when colleagues are unavailable
- Gather information from clients for upcoming site surveys
Join a supportive team where your attention to detail and clear communication will be valued and rewarded.
JOB ID: 179530
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Peter Zinzi
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Additional Information
At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.
