Job Summary

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A premier wellness and hospitality destination in North Dallas is seeking an experienced, hands-on General Manager to lead a complex, multi-revenue operation blending spa services, thermal pools, saunas, food & beverage, retail, and facilities under one roof. This is a high-visibility, high-autonomy leadership role responsible for driving operational excellence, team culture, guest satisfaction, and financial performance. As the senior onsite executive, you’ll act as both owner’s representative and cultural leader — setting the tone for service, discipline, and safety in a dynamic, guest-focused environment. Ideal candidates are floor-based, financially sharp operators with deep experience across multiple hospitality functions.

General Manager Benefits/Compensation

Full P&L ownership across multi-revenue wellness operations
Leadership of a flagship property in the North Dallas market
Competitive salary + performance-based incentives
Full benefits package: medical, dental, vision, PTO, holidays, and more

General Manager Responsibilities

Oversee daily operations across spa, thermal pools, F&B, retail, facilities, and guest services
Lead and develop department heads to deliver consistent, high-quality performance
Own the full guest journey — ensuring cleanliness, readiness, and luxury service standards
Monitor and optimize financial performance across admissions, spa, F&B, and retail
Ensure compliance with all safety, health, labor, and regulatory standards
Lead budgeting, forecasting, capital planning, and labor strategy
Act as onsite crisis manager, handling escalated guest concerns and safety incidents
Drive cleanliness, maintenance, and presentation in all guest and back-of-house areas

General Manager Requirements

7–10+ years in senior hospitality, resort, or wellness operations leadership
Proven experience managing a large team in a high-volume, guest-centric setting
Prior P&L ownership across multiple departments or revenue channels
Comfortable working in regulated, safety-sensitive environments (e.g., pools, spa, F&B)
Highly visible leadership style — leads from the floor, not from the office
Calm, confident decision-maker with strong organizational and communication skills
Flexibility to work evenings, weekends, and holidays as business demands

JOB ID: 174348

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Brian Menzie

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.