Sr. IT Manager
Recruiting Partner: Chris Olsen
Waukegan, Illinois | IT | Not Remote | $140,000 to $170,000 | Job ID: 181957
Job Summary
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Senior IT Manager
A respected manufacturer is seeking a Senior IT Manager to lead and elevate their IT department. This hands-on leadership role offers the opportunity to manage a skilled team and optimize a comprehensive IT ecosystem, driving automation, system integration, and business intelligence initiatives that support growth and operational excellence.
Senior IT Manager Benefits & Compensation
- Competitive salary with performance-based incentives
- Comprehensive healthcare coverage including medical, dental, and vision
- Retirement savings plan with employer match
- Supportive, collaborative culture focused on career development
- On-site work Monday through Thursday with regular engagement at the distribution center
Senior IT Manager Requirements & Qualifications
- Bachelor’s degree in Computer Science, Engineering, Business, or related field (or equivalent experience)
- 5–8+ years of progressively responsible IT leadership experience in complex, multi-site environments
- Minimum 3 years managing and developing IT teams
- At least 2 years hands-on experience administering or managing NetSuite ERP
- Proven experience managing CRM systems, preferably Salesforce
- Strong knowledge of infrastructure, networking, cybersecurity, and end-user support
- Expertise with EDI, eCommerce platforms, and complex systems integration
- Experience supporting hybrid IT environments including on-premises and cloud infrastructure
Senior IT Manager Preferred Background & Skills
- Certifications such as PMP, PMI-ACP, NetSuite SuiteFoundation, Salesforce Certified Platform Administrator
- Familiarity with Agile, Lean, Kanban, or process mapping methodologies
- Experience with virtualization technologies, especially Hyper-V
- Practical knowledge of AI, automation tools, and workflow optimization
- Strong business acumen with the ability to align IT strategies to organizational goals
Senior IT Manager Day-to-Day Responsibilities
- Lead, mentor, and develop a high-performing IT team while fostering a positive culture
- Manage the full IT ecosystem including NetSuite ERP, CRM, eCommerce, EDI, cybersecurity, and infrastructure
- Collaborate across departments to identify automation opportunities and implement AI-driven solutions
- Oversee system upgrades, integrations, support services, and vendor relationships
- Establish and monitor SLAs and KPIs, reporting progress regularly to leadership
- Serve as primary escalation point for complex technical challenges and maintain system performance
- Develop and execute multi-year IT roadmaps aligned with business objectives and growth initiatives
This role is ideal for a motivated IT leader who thrives on both strategic planning and hands-on involvement, eager to shape technology solutions that empower business success.
JOB ID: 181957
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Chris Olsen
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Additional Information
At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.
Chris Olsen
Goodwin Recruiting
