Vice President of Store Operations – Retail

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This is a rare opportunity for a hands-on retail operations executive who wants to build, not simply inherit. We are partnering with a rapidly growing specialty retail organization that is expanding its footprint and looking for a proven operator to create the processes, leadership structure, and operational discipline needed for its next stage of growth.

The ideal candidate has helped scale a regional, specialty, founder-led, or emerging retail organization and knows what it takes to grow without losing the culture, customer experience, and entrepreneurial energy that made the business successful.

Vice President of Store Operations Benefits and Compensation:

·      $160,000–$180,000 base salary

·      Performance-based bonus opportunity

·      Comprehensive benefits package

·      Paid time off

·      Executive-level influence and visibility

·      Opportunity to directly shape a growing retail organization

·      Significant involvement in future store and market expansion

·      Entrepreneurial environment where ideas can quickly become action

·      Atlanta-based executive leadership opportunity

Vice President of Store Operations Requirements & Qualifications:

·      10+ years of progressive multi-unit retail operations leadership experience

·      Experience leading operations within a small to mid-sized, regional, specialty, emerging, or high-growth retail organization

·      Experience supporting a growing retail footprint, ideally within an organization of approximately 10–100 locations

·      Proven success building operational processes, systems, KPIs, and accountability structures

·      Direct accountability for multi-unit store performance, profitability, talent, and customer experience

·      Strong P&L management and financial acumen

·      Demonstrated ability to develop Store Managers, General Managers, District Managers, Regional Leaders, or similar field leadership

·      Experience supporting new store openings and geographic expansion

·      Comfortable operating within a founder-led, entrepreneurial, or rapidly evolving organization

·      Ability to balance executive-level strategy with hands-on operational execution

·      Willingness to travel and remain closely connected to stores and field leadership

Must-Haves:

·      Has personally built or significantly improved retail operating processes rather than simply executing established corporate systems

·      Has helped a growing retail organization scale its operations, leadership structure, and performance expectations

·      Can create structure and accountability without adding unnecessary bureaucracy

·      Has operated in environments where leaders wear multiple hats and responsibilities evolve as the business grows

·      Can identify operational gaps and personally drive solutions through implementation

·      Has successfully managed store-level performance across multiple locations and markets

·      Comfortable moving between strategic planning and hands-on field execution

·      Can develop a strong leadership bench capable of supporting future store growth

·      Thrives in an environment requiring urgency, adaptability, ownership, and sound decision-making

Vice President of Store Operations Preferred Background & Skills:

·      Specialty retail

·      Regional retail chains

·      Emerging retail concepts

·      Founder-led retail organizations

·      Hobby, collectibles, gaming, sporting goods, or enthusiast-driven retail

·      Experiential retail concepts with highly engaged customer communities

·      Experience helping scale a retailer from a smaller regional footprint into a larger multi-market organization

·      Experience building field leadership infrastructure during periods of rapid store growth

·      Strong understanding of labor productivity, store economics, customer experience, and operational KPIs

·      Experience partnering closely with ownership, founders, or executive leadership

·      Comfortable working in an organization where processes are still being built and improved

 

JOB ID: 179661

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Rogers Hornsby

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