General Manager – Restaurant/Cafe

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A growing, multi-unit hospitality operator is seeking an experienced General Manager in Westport, CT, to lead day-to-day restaurant operations. This role is ideal for a hands-on leader who thrives in fast-paced environments, excels at team development, and is accountable for operational and financial performance.

The General Manager is responsible for delivering a high-quality guest experience while managing labor, cost controls, compliance, and team performance. This position reports to senior operations leadership and plays a key role in executing operational strategy at the store level.

General Manager Benefits

• Base salary: $70,000–$75,000, plus 10% bonus potential
• Health, dental, and vision insurance
• Paid time off starting at 15 days
• 401(k) with up to 4% employer match (after 90 days)
• Pre-tax commuter benefits
• Life insurance (employer paid)
• Optional pet insurance
• Employee dining and brand discounts

General Manager Key Responsibilities

• Lead all daily restaurant operations, including opening, mid-shift, and closing procedures
• Ensure consistent delivery of high-quality food, service, and guest experience
• Manage and develop front-of-house and back-of-house teams through coaching, training, and mentoring
• Recruit, interview, hire, onboard, and retain team members
• Oversee labor deployment and scheduling within budget parameters
• Maintain a clean, organized, and compliant work environment
• Ensure adherence to food safety, sanitation, and health regulations
• Own financial performance, including P&L management, forecasting, inventory control, COGS, and cost management
• Execute sales-driving initiatives and operational strategies
• Partner with leadership on performance improvement and operational execution

General Manager Qualifications

• Minimum 2 years of General Manager experience in a restaurant or hospitality environment with comparable service style and volume
• Proven experience managing P&L, labor, inventory, forecasting, and food costs
• Strong leadership, communication, and problem-solving skills
• Experience with POS systems (Toast, Clover, or similar)
• Ability to lead teams in a fast-paced, operationally rigorous environment
• NYC Food Handler Certification required (or ability to obtain quickly)

JOB ID: 172418

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Brian Douglas

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