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Director of Training
Location: Hybrid (Southern California-based preferred)
Full-Time | Exempt
Company Overview
Established Los Angeles–based, multi-unit restaurant brand rooted in authentic East Coast pizza traditions. The company has grown steadily across Southern California and is preparing for continued expansion. The brand is quality-driven, community-focused, and committed to operational consistency as it scales.
Position Summary
The Director of Training will lead the development, execution, and continuous improvement of company-wide training systems to support operational excellence and future growth. This individual will design scalable infrastructure to ensure consistent execution across existing locations and upcoming openings, partnering cross-functionally with Operations and HR to align training with leadership development and succession planning.
Key Responsibilities
- Develop and refine structured training systems for multi-unit operations
- Standardize materials and readiness benchmarks for new location launches
- Build certification processes for managers and hourly team members
- Oversee digital learning platforms and drive adoption across locations
- Translate operational standards into measurable training programs
- Establish train-the-trainer processes and certified training locations
- Partner with HR on compliance training execution
- Develop leadership pathways focused on execution, financial acumen, and accountability
- Implement dashboards to track completion, readiness, and skill gaps
- Evaluate training effectiveness and tie outcomes to operational performance
Qualifications
- 4+ years of multi-unit restaurant leadership experience in Training, Operations, or L&D
- Proven new restaurant opening support experience
- Experience managing or implementing LMS platforms
- Strong understanding of restaurant technology and POS systems
- Demonstrated ability to build scalable training programs
- Knowledge of hospitality compliance standards
- Strong project management and cross-functional leadership skills
- Bilingual preferred; willingness to travel required
Ideal Profile
Hands-on operator with a systems mindset who thrives in growth-oriented, performance-driven restaurant brands.
JOB ID: 171950
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Alejandro Jimenez