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We’re looking for an experienced and strategic Senior Director of Facilities to lead facilities operations, oversee development projects, and ensure the long-term integrity and performance of a nationwide restaurant portfolio. The ideal candidate is a decisive operator with deep multi-unit hospitality experience, strong technical knowledge, and the ability to guide high-performing regional teams while driving proactive maintenance, capital planning, and operational excellence.
Senior Director of Facilities Benefits:
- Comprehensive medical, dental, and vision insurance
- Complimentary Medical membership
- Managed paid time off program
- 401(k) with company match
- Company-paid life insurance
- Quarterly gift card for use at company-operated brands
- Monthly transit stipend ($127) + pre-tax commuter benefits
- Monthly cell phone reimbursement ($35)
- Company-contributed legal insurance and pet insurance
- Employee discounts at all brand locations
- Discounted Citi Bike membership
- Snacks and beverages in the office, including espresso bar
- Summer Fridays
- Competitive compensation: $160,000–$175,000 base + bonus
Senior Director of Facilities Responsibilities:
Strategic Facilities Leadership
- Build and execute a scalable facilities strategy aligned with long-term growth initiatives
- Lead site development from design to construction to opening
- Drive capital improvement programs and preventive maintenance initiatives
- Analyze maintenance trends and create proactive solutions that minimize downtime
Operational Oversight & Technical Management
- Manage day-to-day operations of regional Facilities Managers, Coordinators, and Technicians
- Oversee all FF&E and building systems, including HVAC, electrical, plumbing, and mechanical equipment
- Plan and execute capital projects, rollouts, and unit upgrades
- Manage R&M and capital budgets with a focus on accuracy and cost optimization
- Establish and maintain strong relationships with vendors and service providers
- Ensure compliance with all safety, licensing, and regulatory standards
Facilities Systems, Reporting & Administration
- Oversee CMMS performance (e.g., ServiceChannel), ensuring accurate work order tracking, asset management, and vendor compliance
- Maintain warranties, lease obligations, and preventive maintenance schedules
- Deliver clear reports on R&M performance, capital spending, compliance status, and operational trends
- Support ongoing training of internal teams and cross-functional partners on processes and systems
Cross-Functional Collaboration
- Serve as a key partner to Operations, Development, and Finance to coordinate remodels, upgrades, and new openings
- Act as the primary point of contact with landlords, property managers, and third-party vendors
- Promote a culture of operational excellence, accountability, and continuous improvement
Senior Director of Facilities Requirements:
- 7+ years of progressive facilities leadership experience in multi-unit restaurants or hospitality
- Experience supporting 50+ locations in a high-growth environment
- Strong expertise in HVAC, plumbing, electrical, mechanical systems, and FF&E
- Proven experience managing large R&M and capital budgets
- Strong vendor management and contract negotiation skills
- High proficiency with CMMS platforms (ServiceChannel a plus)
- Excellent communication, leadership, and organizational skills
- Ability to travel to locations nationwide as needed
JOB ID: 168922
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Brian Douglas