To Apply for this Job Click Here
A fast-growing, multi-state restaurant group is hiring a Head of People & Organizational Development to build the systems, culture, and leadership capabilities that will support the next chapter of growth. This isn’t a “keep the lights on” role — this is for someone who can architect structure, elevate people practices, and partner directly with founders and Operations to professionalize a rapidly scaling organization.
Head of People & Organizational Development – Benefits and Compensation:
Competitive salary, DOE
Fully remote role with multi-state exposure
Comprehensive benefits package
Clear career path as the company scales
Growth-focused ownership group
Opportunity to design systems from scratch rather than inheriting a broken one
Head of People & Organizational Development – Requirements & Qualifications:
Multi-unit HR leadership experience in restaurants, hospitality, or similar high-volume environments
Experience building HR and people ops infrastructure: processes, policies, tech stack, and documentation
Ability to create and own a 1–3 year people and organizational development roadmap
Strong background in recruiting strategy for hourly, management, and corporate roles
Hands-on experience improving retention, bench strength, and leadership capability
Comfort supporting leaders across multiple states with diverse compliance requirements
Expertise in wage and hour, safety, labor law, immigration, and franchisor obligations
Data-driven decision-maker capable of building and tracking KPIs
Daily Responsibilities:
Architect scalable people systems across two national brands in multiple regions
Develop and measure KPIs: retention, internal mobility, manager capability, time-to-hire, eNPS
Partner directly with founders and Operations to strengthen culture and organizational clarity
Build workforce planning models and predictable promotion pipelines
Create and implement onboarding, training, and leadership development frameworks
Design and execute engagement, recognition, and retention programs
Standardize HR workflows, documentation, and technology for scale
Provide coaching, guidance, and people-development support to operators across all markets
Head of People & Organizational Development – Preferred Background & Skills:
Background in multi-unit restaurant, bakery, or hospitality people leadership
Proven success reducing turnover and building strong promotion pipelines
Experience implementing HR tech, people analytics, and training programs
Strong communicator with high EQ and the ability to influence operators
History of elevating culture, leadership capability, and organizational alignment across regions
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 168681
#post
Cassandra Williams