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Join a world-renowned hospitality group celebrated for its Michelin-starred restaurants and visionary approach to fine dining. This is a unique opportunity to shape guest experiences and lead service teams within a culture focused on artistry, collaboration, and sustainability.
Service Director Benefits & Compensation
- Competitive compensation package
- Health insurance
- Paid time off, paid sick leave, and vacation
- Relocation assistance
- Opportunities for professional growth within an acclaimed restaurant group
Service Director Requirements & Qualifications
- 8+ years of progressive leadership experience in fine dining or luxury hospitality
- Experience in Michelin-starred settings, ideally with a focus on French cuisine and service
- Deep expertise in fine dining service techniques, wine, and beverage programs
- Thorough understanding of LQA/Forbes standards
- Proven ability to train, mentor, and inspire front-of-house teams
- Strong operational acumen, balancing guest experience and business priorities
- Exceptional communication, leadership, and interpersonal skills
Service Director Preferred Background & Skills
- Experience with multi-venue or corporate hospitality environments
- Advanced wine knowledge, including pairing recommendations
- Bilingual abilities are a plus
- Demonstrated commitment to sustainable and artistic hospitality values
Service Director Day-to-Day Responsibilities
- Develop, implement, and refine service standards across multiple acclaimed properties
- Oversee and audit guest experiences, ensuring consistent excellence in every dining room
- Lead FOH training programs, workshops, and one-on-one coaching for ongoing team development
- Mentor service managers and support succession planning for leadership roles
- Represent the hospitality group as a senior guest liaison, handling VIP and escalated guest relations
- Collaborate with chefs, creative directors, and executives to design holistic guest journeys and align service with business objectives
- Oversee logistics for special events and new concept launches, ensuring seamless operations
If you’re a service-driven leader with Michelin-level expertise and a passion for delivering unforgettable guest experiences, we invite you to join this prestigious team and make a lasting impact in the world of fine dining.
JOB ID: 169328
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Robert Wilkes